About 1Channel Kenya

We exist to help consumer brands win in the channel where Kenya actually buys — the dukas, kiosks, agrovets and open-air markets that move most volume, alongside the supermarkets and wholesalers that sit above them. Our work is to bring clarity, automation and intelligence to every layer of that route to market.

That vision led us to build 1Channel, The Full Channel-Tech Stack, an integrated platform that gives organisations in Kenya and beyond the tools to manage field teams, channel partners, and retail performance from a single dashboard.

From FMCG and consumer electronics to pharmaceuticals, agri-inputs and building materials, 1Channel supports the teams that plan beats across the 47 counties, settle collections over M-Pesa, and keep invoices clean enough to stand up to an eTIMS check.

Our Journey

2014

Built our first SFA prototype to track in-store promoters and shelf presence

2015

Signed our first enterprise brand onto Sales Force Automation

2016

Stepped outside our home market with a first overseas deployment for a consumer brand

2018

Launched Retail Execution Management for shelf and POSM compliance in the trade

2019

Scaled SFA and Retail Execution across new regions and categories

2022

Shipped Field CRM for fast-moving B2B and D2C selling

2023

Rolled out Channel & Influencer Loyalty to bring trade partners into the programme

2024

Brought every module together as The Full Channel-Tech Stack under one brand

Our Values

Customer success drives everything we do

We take ownership of outcomes

We bring energy and joy to the workplace

We never stop learning and evolving

Our Presence

With deployments across 40+ countries, 1Channel is the operations backbone for brands running large field forces and multi-tier distribution — including teams working Kenya's duka and wholesale channel alongside modern trade.

For businesses in Kenya, we bring the same cloud-based SaaS capabilities trusted by enterprises across 40+ countries, helping them gain real-time control over sales teams, trade promotions, and channel incentives in one of East Africa's most dynamic consumer markets.

Rewards and Recognition

These accolades reflect our commitment to building reliable, user-friendly solutions that deliver tangible ROI for businesses in Kenya and around the world.

Careers at 1Channel

Kenyan professionals collaborating in a modern Nairobi office

We are always looking for people who want to shape how field sales and channel distribution actually work. If you enjoy solving problems that only show up on a real trade route, reach out to us at contact@1channel.co