One cloud suite covering KAMs, territory reps, van crews, promoters, and merchandisers across Indonesian modern-trade chains and the vast general trade of open markets, warung, and kiosks. Offline-first for weak signal and patchy coverage, ready for cash, POS, and bank transfers.
Modern-trade chains such as Spar, Alfamart, and Indomaret run on structured POs, while Sumatra, Kalimantan and Java open markets, warung, and kiosks run on relationships and cash. Without one cloud system, sales, stock, and shelf data stay siloed across both worlds.
Reps cover branches and market rows across Java, Sulawesi, and Kalimantan. With unnamed streets and no GPS, photo, or timestamp logs, ASMs cannot verify which chain calls and kiosk drops actually happened.
Modern-trade purchase orders arrive by email and get re-keyed into stock files. Errors slip in, allocations break, and short shipments stack up before supply notices the gap.
Distributor and sub-distributor sell-through reaches the brand team a week or more late. Replenishment misses the window, and the next promo cycle starts before the last one closes.
Christmas, Sallah, and Easter POSM ships to the chains, but nobody photographs the shelf. Planogram and facing compliance lives in spreadsheets, not in dated audit images tied to each store.
Two 1Channel apps run daily field-to-channel work. Both run offline-first on Android and iOS, and both sync to the same cloud admin portal.
One module at a time, tuned for Indonesian modern-trade chains, wholesale, open-market general trade, and back office teams. Explore each on its dedicated product page.
GPS attendance, beat plans across market and chain, order capture, van sales, and AI analytics for KAMs, reps, and van crews.
Explore Retail SFA →Order-to-cash, batch and expiry control, Rupiah pricing, schemes, GRN, and returns for distributors, sub-distributors, and wholesalers.
Explore Retail DMS →Pack-QR earning, DMS-fed points, instant payouts to bank or GoPay, OVO, and DANA wallets, and tier progression for retailers and promoters.
Explore Retail Loyalty →POSM tracking, L1/L2/L3 audits, AI image recognition, and a visibility index for chain and supermarket execution.
Explore Retail Execution →Classroom, virtual, in-store, and e-learning tracks with quizzes, level-based unlocks, and certificates for KAMs, reps, and merchandisers.
Explore Retail LMS →A cloud sales force automation platform built for Indonesian retail field teams. One offline-first app handles supermarket KAM calls at Spar or Alfamart, open-market and provision-store beats in Sumatra, and van-sales runs, with GPS-verified visits and live orders flowing back to head office.
A cloud distributor management system for Indonesian chain supply and the general trade. Order booking, batch-level stock, Rupiah pricing, trade schemes, GRN, and payment reconciliation in one portal, mapping the distributor to sub-distributor to wholesaler chain that feeds open markets, warung, and kiosks. Imports landing through Java and Kalimantan ports get full inbound traceability.
Build active engagement with provision-store owners, wholesalers, and in-store promoters via a cloud loyalty platform built for the Indonesian trade. Earn via pack QR, DMS sales feeds, or invoice upload. Redeem straight to a bank account or a fintech wallet such as GoPay, OVO, or DANA, vouchers, or catalogue rewards.
Earn the shelf presence chains pay for via an AI retail execution platform for Indonesia. Track POSM with store lists and picture-of-success references across Spar, Alfamart, and Indomaret. L1/L2/L3 audits flag mismatches. Cloud image recognition scores facings, eye-level placement, brand blocking, and competitor share with no manual counting.
A structured learning track for KAMs, territory reps, van crews, in-store promoters, and merchandisers on a cloud sales team LMS. Four session types: classroom with photo attendance, virtual via Meet, Teams, or Zoom, geo-tagged in-store coaching, and e-learning, all available in Bahasa Indonesia. Level-based unlocks gate new modules.
What makes the 1Channel cloud platform a fit for Spar, Alfamart, Indomaret, wholesale, open-market general trade, and modern-trade back office teams in Indonesia.
SFA, DMS, CRM, loyalty, merchandising, and LMS in one cloud platform. Field, chain, and training data move together across modern and general trade.
Workflows, dashboards, schemes, and reports configure to chain listing terms, distributor-to-wholesaler flows, and open-market pricing. No fixed shape.
AI runs beat optimisation on unnamed market streets, shelf image checks, QR fraud screening, and a natural-language assistant on the analytics layer.
Reps work Sumatra, Kalimantan, and Sulawesi markets through grid weak signal and patchy coverage. Data syncs automatically the moment network returns.
Role-based access, encryption in transit and at rest aligned with UU PDP, and full audit trails across every module for chain and store data.