Field-tested SaaS tools to run sales, loyalty, retail execution, CRM, and training across the UAE's distributor and modern-trade network
Run field reps and van-sales crews with digital attendance, beat plans, outlet visits, and real-time reporting
Retailer and channel loyalty with points, schemes and AED payouts via bank transfer or digital wallet
Manage distributor and retailer relationships, leads, follow-ups and pipelines from a single sales view
Photo audits, shelf and planogram compliance, and outlet visits across hypermarkets, supermarkets and baqalas alike
Admins build categories, modules and sessions from the portal, assign them to specific rep levels, and set quizzes with pass criteria. Field reps open their training in the mobile app, download e-learning decks to study between outlet calls, attend classroom or virtual sessions, attempt quizzes, and collect certificates and badges as they level up. Trainers use their login to mark attendance with photo capture and GPS geotagging when they coach a promoter inside a hypermarket, supermarket or baqala. Managers watch it all on analytics dashboards that break performance down emirate by emirate, from Dubai and Abu Dhabi to Sharjah and the Northern Emirates.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
The admin dashboard is the control room for training your entire UAE field force.
DASHBOARD & ACTIONS:
WHY IT MATTERS:
One place to keep training consistent across every emirate, even with the UAE's highly mobile, expatriate-majority field workforce.
Quickly create and manage Reps, Trainers, and Admins as your distributor network grows.
FEATURES:
WHY IT MATTERS:
Onboard new reps fast — essential when the UAE's expatriate-majority workforce moves between roles often.
Track learner progress and manage promotion paths in real time.
TRACKING INCLUDES:
WHY IT MATTERS:
Gives field reps a clear ladder and gives brands a standard for execution everywhere.
Organise learning content with a clean hierarchy built for trade selling.
EXAMPLES:
WHY IT MATTERS:
Reps only see content relevant to their role and level — no clutter, faster learning.
Support multiple training methods with smart completion rules.
SESSION TYPES:
WHY IT MATTERS:
Covers reps at head office and reps out on the road alike, with real participation tracking.
Create quizzes with flexible rules and formats that run on low-end phones.
FEATURES:
WHY IT MATTERS:
Confirms reps actually know the product before they pitch it to a retailer.
Keep learners motivated and engaged with rewards and alerts.
FEATURES:
WHY IT MATTERS:
Builds a motivated field-team culture and keeps reps engaged on the road.
Advanced reporting tools for leadership teams, mapped to the UAE's emirates.
KEY REPORTS:
WHY IT MATTERS:
Decision-ready insight on who is ready to sell — by rep, by level, by region.
Brands scaling across Dubai, Abu Dhabi, Sharjah and the other emirates need the same training discipline in every location, whatever the mix of hypermarket, supermarket and baqala coverage on the ground.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.