A full field-sales toolkit for the UAE route-to-market, from national key distributors down to the neighbourhood baqala, built around AED billing and the region's modern-trade-anchored channel mix
Plan, deploy and track a multilingual field force across Dubai, Abu Dhabi, Sharjah and every emirate with real-time visibility
Custom questionnaires, store audits and structured data capture that work across every outlet type, from a hypermarket aisle to a baqala counter
Beat plans across busy retail clusters, GPS-validated visits, and Makani- or Onwani-based routing for outlets with a formal geocoded address
40+ reports, primary vs secondary sales visibility, emirate-aware dashboards, and month-to-date tracking in AED
GPS attendance, AI face validation, selfie capture, late alerts and payroll-ready closure for a field team with no fixed office
Leave types, balance tracking, approval policies, auto-allocation and UAE public-holiday calendars
Employee data, role assignments, org hierarchy, and records that support Wage Protection System payroll timelines and Emiratisation workforce-mix reporting
Fuel and transport claims in AED, expense heads, policy rules, approval workflows and reimbursements
Outlet creation, GPS geofencing, channel and category mapping, and territory management from baqalas to wholesalers
Build trade schemes, map them to outlets and SKUs, and track promotional performance through Ramadan and Dubai Shopping Festival demand spikes
Sales managers set up teams, users, outlets, SKUs, territories, beats, distributors, schemes and reporting rules in the admin portal. Field reps use the mobile app to mark AI-verified attendance, follow their assigned beat, check in to each hypermarket, supermarket or baqala by Makani code, Onwani address or GPS pin, capture orders and stock, complete audits and questionnaires, log AED collections and expense claims, and review their day, with the app still working if a signal briefly drops. Managers watch it unfold on live dashboards and 40+ downloadable reports.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Replace paper registers and guesswork with GPS-enabled, AI-verified attendance for a field force that has no fixed office.
Features:
Why It Matters:
Ends "ghost" attendance and gives reliable daily presence data for reps working across every emirate.
Reps run the full sales day from one app, staying online over the UAE's fast mobile networks with offline resilience built in for the rare dropped signal.
Mobile App Capabilities:
Why It Matters:
Keeps reps selling instead of reporting, and never lets a dropped signal cost a sale.
Cover more outlets across every emirate, from a Dubai hypermarket cluster to a scattered run of baqalas, without missing the small shops that drive volume.
Route Planning Features:
Why It Matters:
Managers see who visited which baqala, which outlets were skipped, and how efficiently a territory is being worked.
Centralise approvals, field communications, and team checks for a highly diverse, multilingual field force.
Features:
Why It Matters:
Keeps approvals and field comms in one place, so head office and reps stay aligned across every emirate.
See exactly how the field force is performing, and configure the platform around the UAE's own route-to-market.
Dashboards & Settings:
Why It Matters:
Helps managers coach underperformers and shape the platform around the UAE's multi-tier distributor chain.
Assign measurable audits, surveys and tasks to field teams at the outlet level, with responses captured on the spot.
Activities Can Include:
Why It Matters:
Makes sure reps do more than clock in at the shop, they execute and report against brand strategy.
Tap 40+ pre-built reports and a custom report builder to close the UAE market's biggest visibility gap: secondary sales.
Popular Reports:
Why It Matters:
Real-time, emirate-aware data replaces stale spreadsheets and finally lights up the distributor "black box".
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.