Comprehensive SaaS tools to manage field sales, loyalty, retail execution, CRM, and training across Ghana's distribution chain
Run van-sales and field teams with offline-first attendance, beat plans, outlet visits, and live reporting
Reward outlets, wholesalers and channel influencers with points and GHS payouts through mobile money or bank transfer
Run shelf audits, POSM checks and merchandising in kiosks and provision shops with offline photo capture
Train a multilingual field force in English, Twi, Ga, Ewe, Dagbani and Hausa with low-bandwidth mobile modules
Administrators define users, regions, district-level territories, beat plans, pipeline stages and approval rules from the web portal. Field teams add accounts from market walks, WhatsApp threads and inbound calls, geo-tag each outlet with a landmark note, log visits, orders and collections, and set follow-ups in the offline-first mobile app, which queues everything until coverage returns. Sales Supervisors and Area Sales Managers then read coverage, reorder cycles, conversion rates and pipeline health from live dashboards and GHS reports.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Replace scattered WhatsApp threads and the distributor's own notebook with one structured outlet master.
FEATURES:
WHY IT MATTERS:
Turns a scattered spread of provision shops, kiosks and market stalls into a list a beat can actually be built from.
Keep the relationship at company level instead of in the head of whoever visited last.
FEATURES:
WHY IT MATTERS:
A rep reaches a market stall or a KD warehouse already knowing what was agreed last time.
Follow an account from the first conversation through to a settled reorder rhythm.
PIPELINE FEATURES:
WHY IT MATTERS:
Gives brands a read on secondary sales, which is precisely where visibility disappears at the KD handover.
Reps work from any market on modest Android handsets, with or without a live connection.
MOBILE APP CAPABILITIES:
WHY IT MATTERS:
Keeps northern and agro beats productive where network coverage thins, with everything syncing on return.
Reorders, collections and courtesy calls stop depending on anyone's memory.
FEATURES:
WHY IT MATTERS:
Brings a repeatable rhythm to a trade that runs on personal trust and open credit.
See what the field and the channel actually did today.
DASHBOARDS INCLUDE:
WHY IT MATTERS:
Sales Supervisors coach from today's numbers rather than last week's returns.
Decide from what the field recorded today, not from a month-end summary.
POPULAR REPORTS:
WHY IT MATTERS:
Swaps late spreadsheets for a live read on coverage and secondary sales.
Brands and key distributors growing across Ghana's traditional trade need firmer control over outlets, field teams, credit and the relationships that carry them. The platform brings field sales and CRM together in one offline-ready system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.