Channel Influencer Loyalty Software Indonesia

Masons, electricians, plumbers, contractors, fabricators, engineers and architects are typical examples, meaning anyone whose recommendation shapes what gets bought on site. Your team defines the profile fields captured for each person, including a classification such as occupation, so enrolment reports can be split by trade.

Either, and the routes can be combined. Influencers can register from the app's login screen when self-registration is switched on. Your admin team can add people one by one or upload a list with an Excel template, after which each person logs in with the mobile number that was uploaded. Existing partners can also nominate newcomers, and people already held in another system can be enrolled automatically through an integration.

Influencers submit KYC documents and details in the app, and each field has its own format check, so an obviously malformed entry is rejected on screen before anything is sent for verification. Documents are then validated through third-party verification APIs instead of being accepted at face value. Whether KYC is mandatory at registration or can be completed after the first login is a programme setting, and anyone with details missing is prompted to finish them.

After buying, the influencer adds a purchase in the app with the product, purchase value and date, location, the retailer it came from and a mandatory invoice photo. Purchase dates can be limited to a recent window, for example the last 15 or 30 days, so stale claims are not accepted. The retailer approves or rejects first, then the sales team gives final approval, and points are calculated on the approved volume using rules your team configures. Approvals are configurable, so a programme can also credit points directly.

An enrolled partner opens the nominations screen in the app and enters the nominee's name and mobile number, plus any extra fields the programme uses. The nomination is routed to your sales team for approval in the admin portal. If it is approved, the nominee is notified and sent the app download link; if it is rejected, no access is granted.

After an OTP login, an influencer can add purchases, follow the performance dashboard, read the account statement, track points, redeem rewards, update profile and KYC details, and open the support section. The app runs on Android and iOS. Depending on your audience, the partner-facing side can also be delivered as a WhatsApp-based flow or a mobile web link for people without app access.

Yes. Scheme creatives are set up from the backend and appear as a pop-up when the app opens or as a banner in the home-screen carousel. Targeting is attribute-based, so an influencer in one region can see a different scheme from one in another region, and a different partner type can see a different message. For a brand selling across many islands, that means each area can carry its own offer without an app update.

Your team decides which enrolment routes are open, which profile and KYC fields are mandatory, whether purchases need retailer and sales-team approval, how points are calculated, which reward options are offered and what notifications go out. For integrations, people already captured in another sales or CRM system can be enrolled automatically, approved nominations can be pushed to your CRM through a webhook, and SMS or WhatsApp messages run through gateway integrations. Launch time depends on these choices, so the 1Channel team scopes it with you during a demo.