Electronics and Appliance Dealer Loyalty Software Built for Ghana's Channel

Yes. Each audience runs on its own rules, its own Ghana Card or ID onboarding step, and its own payout rail, all on one cloud backend. Dealer volume rebates, display-standard compliance rewards for counter teams, technician completion bonuses, and shopper warranty-registration incentives run side by side without one programme's data touching another's.

Secondary sales from wholesalers and sub-distributors sync in from the DMS as they happen, so a dealer's rebate reflects real off-take rather than what was shipped out. The engine checks each dealer against a volume band per brand and SKU, and once a band is confirmed the rebate settles by bank transfer or mobile money over GhIPSS, in GHS.

A shopper scans the unit's serial at purchase, or through the shopper app afterwards if reception is thin at the counter. That single scan starts the warranty clock and releases a small registration incentive in the same step, giving the brand a genuine record to work from for later trade-in and upgrade offers.

Counter staff photograph the branded corner, the working demonstration set, and the price display once it is installed, and the app timestamps and geo-tags the submission against the dealer's registered counter. A match against the agreed layout, informed by Ghana Standards Authority-aligned labelling and safety marks, clears automatically and pays by mobile money, while anything that does not match routes to a supervisor for review.

A job only counts once its ticket shows closure time, a customer sign-off, and the parts used, all logged from the CRM app rather than phoned in after the fact. The bonus pays to a bank account or mobile-money wallet once that verification clears, and a technician who keeps monthly job counts high with few reopened tickets moves up a tier.

Every submission is tied to a registered dealer counter or a specific serial number, so a photo taken outside the assigned location, or a serial already claimed elsewhere, gets caught before it clears. A shift or visit window sets the eligible period, and anything duplicated, out of area, or outside that window holds for manual review instead of paying out automatically.

Yes. Installers working on air-conditioning, inverters, and solar units, along with electricians and independent artisans, register with an ID, link to an authorised dealer, and earn per verified installation logged through the app. Payouts settle by bank transfer or mobile money, and stronger performers get priority project leads and access to training content.

Yes. Dealer rebates typically settle by bank transfer, while counter promoters and technicians can draw a same-day payout through mobile money over GhIPSS, spanning MTN MoMo, Telecel Cash, and AT Money, or to a bank account instead. Release can run on a monthly batch or on demand, and each dealer gets a reconciliation report showing exactly how the rebate figure was reached and which payment it ties back to.

A brand user opens the dashboard to dealer counts, tier movement, display-compliance streaks, and the warranty-registration rate across Greater Accra, Ashanti, and the rest of the network, while a finance user works from payout liability in GHS, settlement logs by rail, and batch status. The 1Voice assistant sits on top of both views for a plain-language question.

Yes. Dealer, promoter, and technician apps run on standard Android handsets and queue submissions offline the moment signal drops, uploading automatically once a connection returns, which matters most on northern and agricultural beats where coverage genuinely thins. The interface is available in English, Twi, Ga, Ewe, and Dagbani for a multilingual field force.

Yes. Each app, whether it is for dealers, counter promoters, technicians, or shoppers, can carry your logo, splash screen, and colour palette on Google Play and the Apple App Store, even though the system underneath stays the same one backend. A dealer-facing experience and an in-store counter experience can ship as two distinct apps when the audiences genuinely need to see different things.