Electronics and Appliance Channel Software for Ghana's Dealers, Counters and After-Sales

They do. Counter shifts, dealer orders, serial-level stock, sell-out, reward payouts in GHS, display audits and training records all sit in one cloud backend behind one admin portal, so a dashboard covering Greater Accra, Ashanti, Western and the northern regions is built from the same figures the field entered.

A serial or IMEI is captured the moment a container is received at Tema or Takoradi. Allocation, the dealer invoice and the buyer's QR registration all carry that same identifier, so a warranty claim, a swap or a recall is answered by lookup instead of by search. It also settles most arguments about whether a unit entered the country through the official channel.

Yes. Independent dealers, the dealer clusters in Accra and Kumasi, sub-distributors, single-brand showrooms and modern-trade chains each sit on their own price tree. Discounts can then be applied on the invoice, off the invoice or as a claim, all held in GHS.

Everything carries on. Shift check-in, demonstration logging, order capture and display audits all run on the handset alone, which matters on rural and northern beats where coverage genuinely thins and inside showrooms with poor reception. Photographs, GPS points and timestamps queue locally and upload the moment a signal returns.

Each person is tied to one showroom or counter, and check-in succeeds only inside that geo-fence with a selfie that passes an AI liveness test. Demonstrations, closures and walk-away reasons are then logged against the shift, and where the dealer shares sell-out the platform reconciles claimed closures against units that genuinely left the floor.

A brief defines the agreed layout for each chain and dealer. A Merchandiser photographs the position during the visit, AI image recognition reads the picture for the demonstration television, the appliance display, the phone table and point-of-sale material, and anything missing or moved raises an exception, so display spend can be checked against what is actually standing.

Only once the sale is evidenced. The app records demonstrations and claimed closures, dealer or chain sell-out confirms them, and where serial-tagged sell-through is shared each claim is matched back to a specific unit. Confirmed earnings then settle to a bank account or a mobile money wallet such as MTN MoMo, Telecel Cash or AT Money, and inflated claims never reach payment.

Yes. Every launch ships with a module covering specifications, the demonstration sequence and a short assessment, delivered in English with coaching content teams can work through in Twi, Ga, Ewe, Dagbani or Hausa. The field app will not accept a demonstration for that range until the person passes, so readiness can be read by region and by dealer before stock is released.

Yes. Prices, credit limits and payouts are all held in GHS. Product records can carry Ghana Standards Authority references and conformity marks where a category calls for them. Personal data collected in the field is encrypted in transit and at rest, access is limited by role, and every transaction is logged, which supports obligations under the Data Protection Act, 2012 (Act 843) overseen by the Data Protection Commission.

Priority rules decide who is served first when demand runs ahead of supply: dealer tier, the service level agreed with a chain, margin, or the cost of missing a commitment. Reservation logic then holds each serial against a single order, so the same unit is never promised to two dealers at once.

Food and beverage, dairy, home care, cosmetics and personal care, pharmaceuticals, financial services, industrial products, automotive spares, agricultural inputs and building materials all run on it. The backend is shared and the modules are configured per sector, so a durables business and an FMCG business inside one group can operate on a single stack.