Cloud Software Built for Pharma & Healthcare Companies in Indonesia

One cloud, one shared record. SFA runs MR and KAM calls, doctor call reports, and sample handover. DMS tracks distributor, sub-distributor, and wholesaler orders with batch and expiry control. Loyalty pulls pharmacy and PPMV purchase data. LMS certification flows to the SFA app so only cleared reps detail a new molecule. The admin portal gives one view across field, channel, loyalty, and training.

Yes. REST APIs sync two-way with SAP, Oracle, Microsoft Dynamics, Sage, and existing distributor or hospital supply tools. SFTP feeds pull monthly pharmacy and wholesaler sales into the loyalty engine. Webhooks fire on order, dispatch, payment, or sample events. The platform slots into the stack already running in Java, Sumatra, or Sumatra rather than replacing it.

Every registered doctor's hospital or clinic and every pharmacy is pinned by GPS and landmark, which matters where streets in Java or Kalimantan are unnamed. At check-in the app validates location against the geo-fence and a selfie runs through AI liveness to block proxy calls. Call duration, specialty, prescription pattern, and next-call plan are logged at the call, not typed from memory at night.

The MR logs each handover at the call: SKU, quantity, batch, expiry, doctor name, and signature. Sample stock balances against the rep's depot allocation. Discrepancies and near-expiry packs surface in the manager view. Records pull per MR, per doctor, or per batch so a BPOM query, a recall, or an internal audit can be answered from one place.

The app works offline-first. MRs and pharmacy reps check in, open beat plans, log calls, capture sample handovers, and book orders with no signal at all inside hospital corridors or upcountry towns. Photos, GPS, and timestamps are held on the device and pushed once coverage returns, so a dead spot or weak signal on a dense Sumatra route does not stop the day.

Stock tracks at multi-warehouse, multi-batch level with expiry captured at goods receipt. Allocation uses FEFO so near-expiry moves first, which cuts the write-offs that plague the Pasar Pramuka and Sumatra drug markets. Vaccine and biologic SKUs carry cold chain rules at warehouse and dispatch. Near-expiry alerts fire before loss, and lot traceability supports BPOM recall scenarios end to end.