Field sales tools built for Oman's dual-channel retail landscape: manage van-sales reps, automate beat plans, and drive coverage across baqala counters and modern-trade outlets alike
Manage field reps with GPS attendance, beat plans, outlet visits, and real-time secondary-sales reporting
Plan, deploy, and track field teams with attendance, schedules, and real-time visibility
Beat plan creation, territory allocation, GPS-validated route compliance, and visit scheduling
40+ pre-built reports, custom report builder, real-time dashboards, and MTD sales tracking
GPS attendance, AI face validation, photo capture, late alerts, and payroll-ready closure
Leave types, balance tracking, approval policies, auto-allocation, and holiday calendars
Employee data, role assignments, organisation hierarchy, attendance status, and regularisation
Claim submission, expense heads, policy-based rules, approval workflows, and reimbursements
Store creation, GPS geofencing, channel and category mapping, and territory management
Create trade schemes, map to stores and product categories, and track promotional performance
Programme managers configure users, teams, outlets, territories, activities, questionnaires, and reporting rules in the admin portal. Assigned reps and merchandisers receive tasks on the mobile app. During outlet visits, whether at a Muscat hypermarket aisle or a baqala counter out toward Nizwa, they check in with GPS, complete audits, answer questionnaires, upload photos and add remarks before submitting.
Supervisors review those submissions through dashboards, verify quality, request corrections where needed, and download reports for territory and channel analysis.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Turn loosely-tracked outlet visits into measurable digital execution across baqala and modern-trade channels alike.
FEATURES:
WHY IT MATTERS:
Confirms reps actually completed the baqala or hypermarket visit instead of just marking it done, the core trust gap for any brand managing a widely spread field team.
Create repeatable checklists for daily retail execution across baqala counters and mini-markets.
CHECKLIST USE CASES:
WHY IT MATTERS:
Standardised checklists hold execution consistent whether the outlet is a modern-trade hypermarket in Muscat or one of the country's many baqala stores.
Build surveys and field forms without coding.
QUESTION TYPES:
WHY IT MATTERS:
Capture structured market data, from seasonal demand shifts to stock-outs, exactly how your brand needs it.
Run market surveys across outlets, distributors, wholesalers, and consumers.
SURVEY CAPABILITIES:
WHY IT MATTERS:
Gives leadership live intelligence from wherever Omani shoppers actually buy, from modern-trade aisles to baqala counters.
Digitise outlet audits with faster reporting and stronger accountability.
AUDIT FEATURES:
WHY IT MATTERS:
Cuts fake reporting and lifts retail standards across outlets in Muscat, Sohar, Salalah and beyond.
Keeps reps productive on routes into the interior or remote territory, where signal can be inconsistent.
OFFLINE FEATURES:
WHY IT MATTERS:
Oman's Muscat-Sohar-Salalah corridor rarely needs this, but it means a rep's visit to a wilayat further from the coast is never lost to a dead zone.
Get complete visibility into field execution by region and channel.
DASHBOARDS INCLUDE:
WHY IT MATTERS:
Supervisors can act fast and tighten execution across routes spanning Muscat's retail corridor, the Batinah coast and Dhofar in the south.
Brands scaling across Oman's dual-channel retail landscape need execution control over distributors, sub-distributors and field reps spread across multiple governorates. Our platform unifies those field processes into one connected system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.