Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Bank transfer, airtime, gift vouchers, physical rewards, instant payouts, and order tracking
Loyalty for wholesalers, sub-distributors, chemists, and trade influencers who steer demand
Turn baqala and mini-market sales into recurring rewards with tiers, slabs, and quarterly incentives
Manage field and van-sales teams with offline attendance, beat plans, outlet visits, and real-time reporting
Manage merchandising, shelf compliance, store audits, and POSM across informal outlets
Manage distributor and retailer relationships, leads, follow-ups, and sales reporting in one platform
Train multilingual field teams with sessions, quizzes, certifications, and offline mobile learning
Admins generate QR codes from the backend portal and map each one to a specific SKU. Codes are printed and applied to packs before they leave the depot for distributors, baqalas and hypermarket shelves. A wholesaler or retailer opens the mobile app, scans the code, and the system confirms it is genuine and unused before crediting points under the SKU rule, even when the scan happens offline on a remote or interior route, syncing automatically once a signal returns.
For invoice-based earning, a retailer fills a form with product details, volume, value, purchase date and distributor name, and uploads a photo of the invoice or POS receipt. The claim passes distributor approval first, then brand sales-team approval. Points are credited only after final sign-off. Upload windows of 15 or 30 days prevent stale claims.
Both methods feed one OMR wallet, where members redeem via bank transfer, Maal or merchandise. Admins track scan activity, claim approvals and scheme performance across governorates through live dashboards.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Generate unique codes from the backend and validate scans in real time — or offline, syncing later.
FEATURES:
WHY IT MATTERS:
Each pack gets a unique code redeemable once, so it can't be double-claimed as it moves through Sohar, Salalah and the wholesale chain.
Capture purchase proof through structured form submissions and a photo of the invoice or POS receipt.
FEATURES:
WHY IT MATTERS:
Structured forms with image proof replace unverifiable paper claims, and put invoice capture ahead of the OTA's phased Peppol PINT Oman e-invoicing rollout.
Route invoice claims through sequential approval stages before crediting points.
FEATURES:
WHY IT MATTERS:
Two-stage approval mirrors the key-distributor-to-retailer chain and ensures only legitimate purchases earn rewards.
Built-in controls that block invalid and repeated claims automatically.
FEATURES:
WHY IT MATTERS:
Automated controls protect scheme budgets from duplicate and fraudulent claims without manual policing.
Set earning rules based on product, volume, value, or performance bands.
FEATURES:
WHY IT MATTERS:
Flexible rules let you realign points fast whenever a new price list needs to go live.
One wallet for all earnings from both QR and invoice methods.
FEATURES:
WHY IT MATTERS:
One rial balance regardless of earning method, paid out via bank transfer, card and Maal the way Omani retailers actually get paid.
Track QR scan activity, invoice claims, and programme health from the admin portal.
FEATURES:
WHY IT MATTERS:
Real-time data helps programme managers spot issues across Muscat, Sohar and Salalah and optimise reward spend.
Brands scaling across Oman's dual-channel trade need loyalty systems that reward real business outcomes, verified scans and invoices, not unprovable paper claims.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.