Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
QR loyalty system with invoice validation, fraud prevention, and automated tier incentives
Enterprise loyalty platform with points, rewards, wallets, and automated incentives
Loyalty for fabricators, masons, contractors, plumbers, and trade influencers
Reward retailers for sales performance with tiers, slabs, and quarterly incentives
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Admins build the reward catalogue, switch on payout methods (bank transfer, Maal card, card and digital-wallet payments, vouchers, airtime, physical rewards), and set payout records to match OTA requirements. Distributors, wholesalers, and retailers across the baqala and modern-trade network earn points by hitting purchase targets, then redeem from the mobile app. The system pays out instantly or in batches, updates the OMR wallet balance, and tracks every order from processing through to fulfilment, with reward calendars that can be timed to Ramadan and the Khareef season in Dhofar.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Instant OMR settlement to OmanNet-linked bank accounts, Maal cards, and digital wallets.
FEATURES:
WHY IT MATTERS:
With cash, cards, and Maal all active at point of sale, instant OMR payouts keep partners loyal and cut reconciliation queries.
Vouchers, airtime, and data delivered straight to the member's phone.
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WHY IT MATTERS:
A baqala owner or wholesaler redeems airtime in seconds, no bank visit required.
Phones, appliances, and merchandise dispatched by the programme team.
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WHY IT MATTERS:
Aspirational rewards like premium electronics drive bigger orders from top distributors and dealers.
Members monitor reward orders from request to delivery.
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WHY IT MATTERS:
Clear tracking builds partner trust across the channel and cuts support tickets.
Payout and invoicing records structured for Oman Tax Authority (OTA) requirements.
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WHY IT MATTERS:
Keeps finance aligned with OTA record-keeping expectations, without manual spreadsheet work, and ready for the phased e-invoicing format as it rolls out.
Configurable conversion ratio for transparent payouts.
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WHY IT MATTERS:
Retailers and distributors redeem faster when they see the exact OMR value of their balance, not abstract points.
Complete reward transparency for every member.
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WHY IT MATTERS:
Transparent balances build trust and drive repeat orders from the channel.
Choose batch or real-time fulfilment per reward type.
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WHY IT MATTERS:
Balance speed with control based on reward value and fraud risk.
Admin-managed catalogue for all reward types.
FEATURES:
WHY IT MATTERS:
Keeps the reward mix relevant for partners from Muscat's modern-trade chains to baqala stores along the Batinah coast and into Dhofar, with seasonal catalogues timed to Ramadan and the Khareef season.
Track redemption patterns and payout performance.
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WHY IT MATTERS:
Data-driven insights help finance and channel teams plan reward budgets with confidence across both the baqala and modern-trade channels.
Access live data for better decisions.
POPULAR REPORTS:
WHY IT MATTERS:
Replaces delayed spreadsheets with real-time visibility.
Brands scaling across Oman's distributor chain and baqala network need stronger channel relationships, measurable loyalty results, and reward payouts that actually reach the partner, whether that partner is a sales rep, a distributor, or a store owner. Our platform pulls every loyalty programme into one intelligent system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.