Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
QR loyalty system with invoice validation, fraud prevention, and automated tier incentives
Enterprise loyalty platform with points, rewards, wallets, and automated incentives
Bank transfer, gift vouchers, physical rewards, instant payouts, and order tracking
Loyalty for wholesalers, pharmacies, mechanics, artisans, and trade influencers
Manage field sales teams with mobile attendance, beat plans, outlet visits, and real-time reporting
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Programme managers set up member types, registration forms, points logic, reward catalogues, campaigns, approvals and communication journeys from the admin portal. Retailers and influencers join through the mobile app, web or WhatsApp, syncing across Oman's coastal and interior governorates alike. Members earn through purchases, invoice uploads, QR scans or target milestones; they track OMR balances, redeem to bank, Maal or card, and view statements, while managers watch everything live through dashboards and reports.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Run your whole channel loyalty ecosystem from one connected platform.
FEATURES:
WHY IT MATTERS:
One system to manage loyalty across Oman's dual-channel baqala and modern-trade network.
Bring the right retailers and influencers in through several onboarding routes.
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WHY IT MATTERS:
Geotagging pinpoints baqala and mini-market outlets across Oman's coastal, interior and Dhofar governorates for accurate route planning.
Automate rewards from earning all the way to payout.
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WHY IT MATTERS:
Times milestone and bonus campaigns to Ramadan and the Khareef season's Dhofar demand spike, then reconciles automatically.
Reward baqalas, mini-markets and wholesalers for real offtake.
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WHY IT MATTERS:
Wins retailer preference where loyalty is built on trust and repeat business.
Reward non-billing influencers who steer demand on the ground.
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Influencers shape what baqala and mini-market outlets stock and recommend across Oman's trade network.
Build earning logic around your trade goals.
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WHY IT MATTERS:
Ties rewards directly to commercial performance across both baqala and modern-trade sales.
Give members full transparency over their OMR rewards.
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Clear balances build confidence across a cash, card and Maal-based payment mix.
Reward verified purchases through secure QR scans.
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WHY IT MATTERS:
Supports QR-based purchase verification as regulated FMCG and pharma products move toward stronger traceability across Oman.
Capture purchases through invoice uploads.
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WHY IT MATTERS:
Positions invoice capture for the OTA's phased e-invoicing rollout as it reaches Omani taxpayers from 2027.
Convert loyalty balances into real OMR value.
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WHY IT MATTERS:
Bank-transfer, Maal and card payouts match how Omani retailers and distributors settle day to day.
Keep members active through continuous motivation.
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WHY IT MATTERS:
Gamification increases activity and programme stickiness.
Reach members the way they already communicate.
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WHY IT MATTERS:
WhatsApp-first messaging reaches Omani retailers on the channel they already use daily.
Access live data for better decisions.
POPULAR REPORTS:
WHY IT MATTERS:
Surfaces secondary-sales visibility — the blind spot most distributor networks struggle with.
Brands scaling across Oman's baqala and modern-trade network need stronger retailer relationships, visibility into secondary sales, and reward operations built for a cash, card and Maal-based economy spanning Muscat, the Batinah coast, the interior and Dhofar. Our platform unifies channel loyalty into one intelligent, configurable system ready for Ramadan and Khareef-season campaign peaks.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.