Comprehensive SaaS tools to run field sales, loyalty, retail execution, CRM, and training across your distribution network
Run merchandising campaigns, shelf audits and outlet visits across hypermarkets, mini-markets and baqalas
Track posters, coolers and shelf strips, with geotagged proof of placement and campaign reporting
Build campaigns, set duration, upload outlet and POSM lists, and track coverage and scoring by region
Deployment tracking, geotagged photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, GPS-geotagged store lists, and coverage tracking
Run field sales teams with mobile attendance, beat plans, van sales, outlet visits, and real-time reporting
Reward retailers, wholesalers and distributors with points and rial payouts via bank transfer and digital wallets
Manage retailer and distributor relationships, leads, follow-ups, and reporting, with PDPL-ready data handling
Train a multilingual field force in English, Arabic, Hindi, Urdu and Bengali with mobile, low-bandwidth modules
A rep opens the app, checks the day's beat plan, and checks into the outlet, whether that is a hypermarket aisle, a mini-market counter or a baqala doorway in Nizwa. Campaigns appear under the activation tab with POSM lists and reference photos. The rep photographs each deployment, marks items green, and submits. If the outlet is closed or under renovation, they select a bypass reason instead. Both beat-plan and unplanned visits are logged, data syncs automatically once connected, and supervisors follow progress on live dashboards as reports come in from across the country.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
See the campaigns assigned to a baqala or hypermarket outlet the moment you check in.
FEATURES:
WHY IT MATTERS:
A rep working a baqala-heavy route or a hypermarket beat knows exactly what to execute at each stop without calling the depot or branch office.
Capture and submit GPS-stamped photo evidence of every poster, cooler and shelf strip.
CAPTURE FEATURES:
WHY IT MATTERS:
Removes phantom POSM and inflated reporting, giving brands verifiable proof of spend across both the modern-trade and baqala channels.
Handle shut shops, rebuilds, and travelled owners without blocking the beat.
EXCEPTION FEATURES:
WHY IT MATTERS:
Keeps reps moving through the beat instead of stuck at outlets they cannot enter today.
Run scheduled beat routes and the spontaneous market calls reps make daily.
VISIT FEATURES:
WHY IT MATTERS:
Supports flexible fieldwork across baqala-dense neighbourhoods and hypermarket clusters alike, while keeping beat discipline and coverage targets intact.
Finish assigned tasks and checklists at every outlet visit.
TASK FEATURES:
WHY IT MATTERS:
Makes sure reps complete every required activity, even on a brief stop at a small baqala counter.
Stay productive through the ordinary connectivity dips any mobile field app meets day to day.
SYNC FEATURES:
WHY IT MATTERS:
Built-in resilience keeps a rep's day moving through a brief signal drop, with the most benefit on routes into Oman's more remote interior wilayats.
Managers see real-time field activity across every territory.
TRACKING FEATURES:
WHY IT MATTERS:
Gives managers full visibility across Muscat, Sohar, Salalah and the wider territory without endless phone calls or chasing.
Brands expanding from Muscat into Sohar, Salalah, Nizwa, Sur and Duqm need tighter execution control across many reps, distributors and territories. Our platform brings scattered field operations together in one system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.