Store Audit & Compliance Software Oman

It consists of L1 initial audits at the outlet, L2 random re-checks that validate L1 accuracy, and L3 supervisor audits that settle mismatches between L1 and L2 results.

The system automatically assigns audits by availability and region, so a coordinator never has to call around to find who is free in Muscat, Sohar or Salalah and hand out routes by phone.

Scores compare what the auditor recorded against the agreed norms for that outlet type, using binary pass/fail per parameter, then roll up into an overall quality percentage.

It tracks each auditor's total audit count, average completion time, daily target achievement, and accuracy rate against L2 re-checks.

An L3 supervisor audit is triggered. The supervisor reviews both results, checks the geotagged photo proof, and makes the final compliance decision.

Yes. The supervisor dashboard shows L1/L2/L3 progress, SLA breach alerts, and pending audit summaries across every region and team.

Yes. Coordinators can raise audit frequency and add auditors ahead of the Khareef season in Dhofar and around Ramadan, when outlet traffic and stock patterns both shift, then scale volumes back down once the peak period passes.

Yes. The platform is built for brands and distributors running audits across Oman's baqala network, hypermarkets and sub-distributor territories, spanning Muscat, Sohar, Salalah, Nizwa, Sur and Duqm.