CRM Software South Africa

A cloud platform that lets FMCG and B2B teams in South Africa manage retailer and distributor relationships, leads, pipelines, follow-ups, and field activity from one dashboard.

Yes. It is built for brands and distributors managing field reps, cash-and-carry wholesalers, spaza shops and independent supermarket relationships across Johannesburg, Pretoria, Cape Town, Durban, Gqeberha, Bloemfontein and Polokwane.

Leads, retailers and distributors are captured from web forms, WhatsApp, phone and field visits, assigned to reps, geotagged where street addressing is inconsistent, and tracked through every stage from first contact to repeat order.

Yes. Schedule calls, store visits, credit reminders and reorder nudges on automated triggers so no retailer or distributor relationship goes quiet.

Yes. The mobile app is offline-first. Reps log visits and update records on routes with weak or no signal, and data syncs once they are back online.

Lead source analysis, outlet coverage, win ratios, conversion timelines, rep productivity, retailer activity, and credit-status reports, all downloadable in rand.

Yes. Custom fields, pipeline stages, dashboards, workflows, reports, and roles can be tailored, with consent capture and data-subject controls aligned to the Protection of Personal Information Act (POPIA), overseen by the Information Regulator.

Yes. Fully cloud-based with remote onboarding and training support for South African brands, distributors, and field teams.