Field-tested SaaS tools for sales, loyalty, retail execution, CRM and training across South Africa's distributor, modern-trade and township channels
Run field reps and van-sales crews with offline attendance, route plans, outlet visits and live reporting
Retailer and channel loyalty with points, schemes and rand payouts by instant EFT, PayShap or card
Manage distributor and retailer relationships, leads, follow-ups and pipelines, aligned to POPIA
Photo audits, share of shelf and planogram compliance, on chain shelves and township counters alike
Admins build categories, modules and sessions in the portal, assign each one to a rep level, and attach quizzes with pass criteria. Field reps open training in the mobile app, pull e-learning decks down to study between calls, join classroom or virtual sessions, attempt quizzes, and collect certificates and badges as they climb. Trainers sign in to mark attendance with photo capture and GPS geotagging while coaching a promoter on the shop floor — which matters at outlets where street addressing is inconsistent. Managers follow the whole picture on province-aware dashboards spanning Gauteng, the Western Cape, KwaZulu-Natal, the Eastern Cape and the Free State.
Practical guides to selling and distributing across South Africa's trade channels.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
The admin dashboard is where training for your whole South African field force is run.
DASHBOARD & ACTIONS:
WHY IT MATTERS:
Keeps training consistent province to province, and steady through high field-role turnover.
Create and manage Reps, Trainers and Admins in bulk as the distributor network widens.
FEATURES:
WHY IT MATTERS:
Gets a new rep productive in days — critical where field hiring never really stops.
Track learner progress and manage promotion paths in real time.
TRACKING INCLUDES:
WHY IT MATTERS:
A rep sees a clear ladder to climb; the brand gets one execution standard on every route.
Organise learning content in a clean hierarchy built for channel selling.
EXAMPLES:
WHY IT MATTERS:
Each rep sees only what their role and level calls for — less clutter, quicker learning.
Support multiple training methods with smart completion rules.
SESSION TYPES:
WHY IT MATTERS:
Covers head-office sessions and coaching out on route, online or offline, with genuine participation tracking.
Build quizzes with flexible rules and formats that run on entry-level handsets.
FEATURES:
WHY IT MATTERS:
Proves a rep knows the product before they pitch it across a shop counter.
Keep learners motivated and engaged with rewards and alerts.
FEATURES:
WHY IT MATTERS:
Keeps reps engaged on the road and builds a field team that wants to win.
Advanced reporting for leadership teams, mapped to South Africa's provinces.
KEY REPORTS:
WHY IT MATTERS:
A decision-ready view of who is ready to sell — by rep, by level, by province.
A brand scaling out of Gauteng into the Western Cape, KwaZulu-Natal and the Eastern Cape needs the same training discipline in every province — including on routes where mobile coverage is thin.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.