Consumer Durables & Electronics Loyalty Program Software Built for Egypt's Retail and Service Network

Yes. Each audience runs as its own programme, with separate national-ID onboarding, earning rules, validation logic and payout rail. Dealer sell-through rebates for Souq El-Ataba and wider electronics counters, promoter carton-scan incentives, technician completion bonuses and shopper warranty registration all sit side by side on one cloud backend.

Secondary sales from sub-distributors and wholesalers sync straight from the DMS. The engine applies slab-based rebate rules by brand and SKU, so a dealer trading out of Souq El-Ataba or a regional electronics counter is scored on genuine off-take, not a self-reported figure. Volume moves a dealer up to Silver, Gold or Platinum, and rebates settle by bank transfer to the registered account in EGP.

Promoters scan the QR code on a TV, fridge or phone carton at the retail counter right after the sale. The platform checks scan uniqueness, shift check-in and outlet location before pushing a verified payout to the promoter's bank account, InstaPay, Fawry, Meeza or a telco wallet such as Vodafone Cash within seconds. Anything duplicate or logged outside the shift window goes to supervisor review instead.

Technicians close out installation and repair jobs from the CRM app. Closure time, customer sign-off and parts used are all logged against the ticket. A verified close pays a bonus straight to the technician's bank account or wallet, and technicians who keep high monthly job counts with low reopen rates across Cairo, Giza and Port Said unlock extra tier benefits.

Shoppers register a product's serial number by QR scan at the retailer or through the shopper app, falling back to USSD or a light data screen where the network is weaker, such as in parts of Upper Egypt. Registration sets the warranty against the purchase date and adds the buyer to the brand's registered base, which then drives trade-in eligibility, upgrade offers and after-sales routing.

Every carton QR code is unique and can only be scanned once. Location-bound validation ties the scan to a registered retail counter, so a grey-market unit brought in outside the authorised network gets flagged. Shift check-in locks the eligible window, and anything duplicated, photocopied or scanned outside its area drops into a review queue with a full audit trail before any EGP moves.

Yes. AC, inverter and solar installers, along with independent electricians, register with a national ID, link themselves to authorised dealers and earn against every verified install logged in the app. Bonuses settle by bank transfer, and tier benefits stretch to priority project leads, certification badges and product training delivered bilingually in Arabic and English.

Yes. Dealer rebate payouts run by direct bank transfer in EGP, while promoters and technicians can draw a wallet payout through InstaPay, Fawry, Meeza or a telco wallet such as Orange Cash. Release can be set to a monthly batch or on demand, every transaction is logged on a full audit trail, and reconciliation reports generate automatically per dealer with the rebate breakdown and payment reference.

Brand teams see active dealer counts by governorate, tier distribution, promoter scan velocity, technician job throughput and warranty registration rates across Cairo, Alexandria, Giza and Port Said. Finance sees payout liability in EGP, bank-transfer and wallet settlement logs, batch status and the redemption-to-issued ratio, with the 1Voice assistant on hand to answer plain-language questions.

Yes. Promoter, dealer and technician apps run on basic Android handsets and queue everything offline the moment signal drops, uploading again once it returns. Light, low-data screens keep counters in busy souqs and wholesale markets moving, and the interface runs bilingually in Arabic and English for the field team.

Yes. Promoter, dealer, technician and shopper apps can each publish under your brand on Google Play and the Apple App Store, carrying your logo, splash screen and colour palette. The cloud backend stays shared behind the scenes, and separate apps per audience are available where dealers and in-store promoters need distinctly different experiences.