Automotive Loyalty Programme Software for Ghana's Mechanics and Workshops

A claim only pays because the person behind the scan matches a profile that was checked at sign-up, not because a name was typed into a box. That profile ties a mobile number and a Ghana Card to a photograph and a general workshop location, and a supervisor still has to clear the account before its very first reward goes out, which is what keeps the scheme closed to anyone who is not an active, working fitter.

Signing up starts with a Ghana Card, a photograph taken on the spot, and a mobile money wallet linked for payout, plus a rough location for the workshop rather than a fixed street address. That single registration then travels with the mechanic into any other scheme running on the same platform, so a second enrolment for a second brand is never needed.

Once a code clears successfully, the server marks it spent, so scanning a photocopy or a code lifted from someone else's pack fails immediately on the second attempt. Two claims on the same code from Accra and Kumasi inside one hour cannot both be genuine, and the system flags rather than pays either one; a picture that resembles a seal already claimed elsewhere gets caught the same way, and anything unresolved waits for a person to look at it before a cedi changes hands.

A workshop's own numbers never decide its tier; that comes from purchase data pulled directly out of the DMS every month. Category-specific slabs translate that figure into Silver, Gold or Platinum standing, and each step up widens what can be redeemed and improves how much priority the workshop gets on parts that sell fast.

There is. A haulage company, a transport union or any operator running commercial vehicles can register the whole fleet as one account rather than enrolling each driver separately. Every scanned pack, tyre bought and service completed across the registered vehicles adds to that single balance, and it is the fleet manager, not an individual driver, who holds the wallet it settles into.

A claim starts with three things: the tyre's serial number, which vehicle it came off, and a photograph showing the wear or fault. That photograph gets checked before anything else moves, and once it holds up, the case either routes into a replacement process or pays out a GHS credit through mobile money. Either way, the brand's finance team can pull up a full record of what was claimed, checked and paid.

It does. Scanning the code at the point of sale, whether that is a workshop counter or a filling-station forecourt, pulls in the vehicle's make, model and registration plate, and that same scan is what starts the warranty clock running. From there, reminders for the next oil change or tyre rotation go out on their own schedule, reaching the motorist through WhatsApp or a plain text message.

They do, and nothing about the underlying rules changes to make that happen. A roadside mechanic working on motorcycles, a small tricycle repair bay, or a full workshop all use the identical mechanic app: the same scan, the same route to a mobile money payout, the same leaderboard, and the same invitations when training comes around.

A running total of what the scheme currently owes, expressed in GHS, sits alongside the split between rewards issued and rewards actually redeemed. Below that are settlement logs for both mobile money and bank transfer, records built for reconciliation, and a trail that can be pulled up for any single scan, claim or tier change. A nightly export sends the same numbers into the ledger without anyone copying figures by hand.

They can. What a mechanic, a workshop manager or a motorist actually sees, on either Google Play or the App Store, carries your logo, your splash screen and your own colour scheme rather than 1Channel's. That is purely a front-end change; underneath it, the same cloud backend keeps running exactly as it does for every other brand on the platform.