Cloud SFA built for the Philippines' multi-island logistics and field-service trade. B2B reps manage shipper and 3PL accounts, delivery riders run last-mile routes across provinces, and field technicians handle installation and repair calls at the customer's door. Coverage tracked in pesos by route, province and job type.
Freight and delivery routes span Luzon's road network and the inter-island sea and air legs that reach the Visayas and Mindanao. Beat and dispatch planning, offline proof-of-delivery capture and route-level dashboards keep B2B reps, delivery riders and field technicians working from one cloud app, with typhoon-season contingency built into the routing itself.
Delivery and dispatch demand for Philippine logistics operators spans Luzon's road network and the inter-island sea and air freight legs that reach the Visayas and Mindanao. Route planning builds beats around port and airport transfer windows, provincial delivery zones and a standing typhoon-season contingency plan, so a dispatcher can reroute a rider or reschedule a job ahead of a storm closure instead of reacting to it.
Field technicians installing or repairing appliances, telecom lines and utility connections often work barangays and provincial routes where signal drops out. Proof-of-delivery and service capture through the field activity layer keeps working offline: photos, customer sign-off, parts used and job notes queue on the device and sync the moment a connection returns, so a dead zone never costs a completed job.
A rider or technician covering several provinces needs visibility without waiting on a weekly report. The analytics layer tracks on-time delivery, first-time-fix rate and route coverage by province and island group, and 1Voice AI answers a prompt like "which routes missed their delivery window this week" with no custom report needed.
Quick reads on offline field capture, island-route coverage planning and multi-region technician training for logistics and field-service teams working across the Philippines.
Hub-crew GPS attendance, beat planning across provincial and inter-island routes, technician service tickets with on-site capture, and peso expense workflows for direct crew and partner networks on one cloud.
Selfie AI plus geofence lock-in: hub crews lock to the depot or terminal gate, technicians lock to the first job site, and riders lock to the first beat stop. Late-start alerts and proxy flags feed the workforce view, and capture keeps running even when a rural barangay or a typhoon-season outage takes the signal down.
Beat plans span Metro Manila delivery zones, the Cebu and Davao hub territories and the inter-island transfers connecting them, with shipper coverage cycles, partner visit frequency and technician job clustering. AI routing uses landmarks for barangays without formal street addressing and respects vehicle capacity, time windows and the cut-off for the return trip to depot.
Technicians capture diagnosis, parts used, photos and customer sign-off on site. Reps capture B2B shipper leads with account profile, volume and contract pricing. Every stage timestamps automatically so SLA exposure and first-attempt delivery rates show live, province by province.
Reps and technicians file expense claims in pesos for fuel, toll, parking and call-out charges with GCash, Maya or bank-transfer receipt capture. Leave management covers shift cover on Philippine public holidays. Timesheets export in partner-accepted formats with e-wallet payout reconciliation.
Two flagship 1Channel apps run rep, technician and partner workflows. Available on Google Play and the App Store, both share the same cloud backend as the admin portal.
Full cloud SFA with B2B shipper rep, field technician and partner coordinator workflows, SLA capture and AI analytics.
Explore Platform →GPS attendance, selfie AI, geofencing for ports, depots and hubs, proxy prevention and live location tracking.
Explore Attendance →AI beat plans with landmark-based routing, shipper coverage, time windows and technician job clustering across provincial and island routes.
Explore Route Planning →Service tickets, on-site capture, parts logging, photo evidence and customer sign-off for field service technicians.
Explore Field Activity →Province-wise on-time rate, first-time-fix rate, partner SLA scorecards and 1Voice AI natural-language queries.
Explore Analytics →Shipper contracts, site master, ticket history, escalations and account SLA tracking for B2B and logistics clients.
Explore CRM →Peso claims for fuel, toll, parking and call-outs with GCash, Maya and bank-transfer receipt capture and multi-level approvals.
Explore Expense Management →Shift attendance, roster adherence, leave and performance analytics for reps, technicians and partner crews.
Explore Workforce Management →