Retail & Modern Trade Industry Software

Cloud Software Built for Retail & Modern Trade Companies in the Philippines

One cloud suite covering KAMs, national account teams, merchandisers, and the distributor network that supplies the country's supermarket, hypermarket, and convenience chains. Offline-first for typhoon season and island connectivity gaps, ready for cash, GCash, Maya, and bank transfers.

Modern Trade Supermarket & Hypermarket Chains Convenience & Pharmacy Chains National Account Management Category & Planogram Compliance
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Where Things Break Today

Why Philippine Modern Trade Needs Purpose-Built Software

National chains such as SM, Robinsons, Puregold, and 7-Eleven run on structured purchase orders, listing agreements, and chain-level reporting cycles. Without one cloud system linking KAMs, merchandisers, and the distributor network behind them, order status, shelf compliance, and off-take data stay siloed branch by branch.

Planogram Compliance Stays Subjective

Category teams brief a planogram once, then have no consistent way to confirm it holds at branch level. Facings, eye-level placement, and brand blocking get judged from a rep's memory instead of a dated photo tied to the outlet.

National Account Orders Go Dark

Chain-level purchase orders and replenishment schedules move through email and shared spreadsheets. Nobody at the KAM desk can see order status or a short-shipment risk until a branch is already out of stock.

Secondary Sales Lag the Chain's Own Cycle

Off-take and sell-through data from modern-trade branches reaches the brand team well after the chain's own reporting cycle closes. Replenishment planning runs on stale numbers, and the next promotion starts before the last one is measured.

Promotional Displays Go Unchecked

A promotion ships POSM and a display brief to every branch in a chain, but confirming the gondola or end-cap actually went up is manual, if it happens at all. Compliance gaps only surface once the campaign window has closed.

Chain Rebates Get Reconciled by Hand

Listing fees, volume rebates, and promotional trade terms are tracked in spreadsheets against invoices from multiple branches. Finance spends days matching claims to actual off-take before a rebate gets approved.

New KAMs Learn Ad Hoc

Chain-specific listing terms, planogram standards, and reporting formats get passed on informally between reps. No quiz, no certification, no record of who is actually ready to run a national account call.

Apps that Run the System

Cloud Apps for KAMs, Category Teams, and Merchandisers

Two 1Channel apps run daily field-to-chain work. Both run offline-first on Android and iOS, and both sync to the same cloud admin portal.

1Channel SFA & DMS

Google Play

Get 1Channel SFA and DMS on Google Play

1Channel SFA & DMS

Apple App Store

Download 1Channel SFA and DMS on the App Store

1Channel CRM

Google Play

Get 1Channel CRM on Google Play

1Channel CRM

Apple App Store

Download 1Channel CRM on the App Store
Retail Solutions in Detail

Each Retail Module Up Close

One module at a time, tuned for Philippine modern-trade chains and the distributor network that supplies them. Explore each on its dedicated product page.

Core Module

SFA for KAMs, Category Teams, and Merchandisers

A cloud sales force automation platform built for Philippine retail field teams. One offline-first app handles KAM calls at national accounts such as SM, Robinsons, or Puregold, and branch-level merchandiser coverage across Luzon, Visayas, and Mindanao, with GPS-verified visits and live order status flowing back to head office.

  • Geo-Fenced Attendance, selfie check-in with AI liveness verification at the branch or chain outlet
  • Coverage Plans Across Chain and Region, outlet-to-day mapping with AI route ordering across multi-island branch networks
  • Order Capture, SKU-level orders with suggested order from history, scheme pre-applied, peso values shown live
  • Listing & Promotion Tracker, log SKU listing status, promotional commitments, and shelf-stock levels against each modern-trade account
  • 1Voice AI Assistant, ask "pending KAM orders" or "missed branch visits" and get a live answer
Explore Sales Force Automation

What SFA Brings to the Field

GPSchain and branch visit proof
AIcoverage sequencing for teams
Listingand shelf-stock tracking
Offlineapp for typhoon season and weak signal
Distribution Hub

DMS for the Distributor Network Behind Modern Trade

A cloud distributor management system for the distributors and sub-distributors that supply Philippine modern-trade chains. Order booking, batch-level stock, peso pricing, trade schemes, GRN, and payment reconciliation in one portal, mapping distributor to sub-distributor to the branch networks of national accounts. Inbound stock arriving via Luzon, Visayas, and Mindanao ports gets full traceability.

  • Order to Invoice, FIFO or FEFO allocation, scheme auto-apply, peso credit-limit block on the distributor ledger
  • Batch and Expiry Control, warehouse-wise stock with near-expiry alerts for FDA-regulated food, beverage, and pharma lines
  • Channel Pricing, separate price lists for modern-trade chains and the wider distributor network
  • Peso Invoicing & BIR-Ready Records, payment capture across GCash, Maya, InstaPay, and bank transfer, auto invoice allocation, outstanding ageing, auto order blocks on credit breach
  • GRN & Returns, multi-level approvals, credit notes, configurable workflow triggers
Explore Distributor Management

What DMS Brings to the Channel

Automatedorder to invoice with schemes
Batchstock and return traceability
GCashand Maya reconciliation
Pesoinvoicing with BIR-ready records
Channel Loyalty

Loyalty for Retailers and In-Store Promoters

Build active engagement with branch staff, retailers, and in-store promoters via a cloud loyalty platform built for the Philippine trade. Earn via pack QR, DMS sales feeds, or invoice upload. Redeem straight to a bank account or an e-wallet such as GCash or Maya, vouchers, or catalogue rewards.

  • Pack QR & Invoice Earning, fraud-checked scans plus multi-level invoice approval
  • Instant Peso Payouts, straight to the retailer's bank account or an e-wallet such as GCash or Maya via InstaPay, no manual cheque cycle
  • Gamification, leaderboards, spin-the-wheel, scratch cards, Silver/Gold/Platinum tiers
  • In-App & SMS Automation, balance, expiry, and campaign alerts for a field force working across Luzon, Visayas, and Mindanao
Explore Loyalty Platform

What the Loyalty Engine Adds

Threeearning mechanisms
Instantpayout to bank or e-wallet
Configurabletiers and reward catalogues
Multi-regionalin-app, SMS, push alerts
Retail Execution

Merchandising for Chain and Branch Audits

Earn the shelf presence chains pay for via an AI retail execution platform built for the Philippines. Track POSM with store lists and picture-of-success references across national accounts such as SM, Robinsons, and Puregold. L1/L2/L3 audits flag mismatches. Cloud image recognition scores facings, eye-level placement, brand blocking, and competitor share with no manual counting.

  • POSM & Seasonal Campaigns, promotional deployment with budgeted and ad hoc rollouts across branch networks
  • L1/L2/L3 Audits, multi-tier workflows with scoring and automatic mismatch flags
  • Visibility Index, brand-wise facings, hot-zone, and brand-blocking reports per chain
  • AI Image Recognition, planogram compliance, share-of-shelf, and competitor share from one shelf photo
Explore Retail Execution

What Retail Execution Adds

AIplanogram and shelf analysis
L1/L2/L3multi-level audits
Livevisibility index dashboards
SeasonalPOSM and campaign tracking
Training & Learning

LMS for KAMs, Category Teams, and Merchandisers

A structured learning track for KAMs, category and national account teams, and merchandisers on a cloud sales team LMS. Four session types: classroom with photo attendance, virtual via Meet, Teams, or Zoom, geo-tagged in-store coaching, and e-learning, built for a field force moving between Tagalog-speaking Luzon and Cebuano- and other regional-language areas of the Visayas and Mindanao. Level-based unlocks gate new modules.

  • Four Session Types, classroom, virtual, in-store, e-learning with auto attendance
  • Gamified Quizzes, image-based and standard with configurable pass marks and negative marking
  • Level Unlocks, tenure, certification, and productivity-based promotion gates
  • Certificates & Analytics, auto badge issuance with trainer and rep progress reports
Explore LMS Platform

What the LMS Brings to Teams

Foursession types
Gamifiedquizzes with badges
Levelprogression and unlocks
Clouddelivery on web and mobile

Retail Reading List

Short reads on retail execution, sales visibility, and trade terms for Philippine retail and modern-trade teams.

View All Blogs →
How 1Channel Helps

Why 1Channel Fits Philippine Retail and Modern Trade

What makes the 1Channel cloud platform a fit for national accounts such as SM, Robinsons, and Puregold, and the distributor network that supplies them, across the Philippines.

One Connected Suite

SFA, DMS, CRM, loyalty, merchandising, and LMS in one cloud platform. Field, chain, and training data move together across the modern-trade network.

Fully Configurable

Workflows, dashboards, schemes, and reports configure to chain listing terms, distributor-to-branch flows, and national account pricing. No fixed shape.

AI Where It Helps

AI runs coverage optimisation across multi-island branch networks, shelf image checks, QR fraud screening, and a natural-language assistant on the analytics layer.

Offline-First Mobile App

Reps and merchandisers work through typhoon season and island connectivity gaps across Luzon, Visayas, and Mindanao. Data syncs automatically the moment network returns.

Enterprise Security

Role-based access, encryption in transit and at rest aligned with the Data Privacy Act, and full audit trails across every module for chain and branch data.

ERP & DMS Integration

REST APIs and SFTP connect to SAP, Oracle, Microsoft Dynamics, Sage, and existing DMS or warehouse tools.

Quick Go-Live

Modular rollout. Start with SFA or DMS for one chain or region, then add loyalty, merchandising, and LMS without workflow disruption.

White-Labelled Apps

Publish rep and partner apps under your brand on Google Play and the App Store with secure authentication.

Ready to Run Cloud and AI Across Your Philippine Retail Network?

Talk to the 1Channel team about a Philippines rollout: SFA, DMS, loyalty, retail execution, and LMS on one cloud platform, sized to your national accounts and distributor network.

Frequently Asked Questions

Does the platform cover both modern-trade chains and the distributor network behind them?

How does the SFA app handle chain KAM calls, listing terms, and shelf orders?

Are GCash, Maya, and InstaPay payments supported for chain settlements and retailer loyalty?

Will the mobile app work through typhoon disruption and weak signal outside Metro Manila?

How are seasonal and promotional campaigns managed across modern-trade branches?

Does it integrate with the ERP and DMS we already run?

Is Philippine peso pricing, BIR-aligned invoicing, and FDA batch tracking supported?

What roles can use the system day to day?

Where does AI add value across the retail workflow?

How quickly can the rollout go live for a Filipino retailer or brand?