Building Materials & Hardware Distributor Management Cloud Software for Saudi Arabia

Distributors, hardware retailers, wholesalers, and contractor-direct buyers each get a channel class with its own SAR price list, credit limit, and scheme eligibility. Primary movement from distributor to retailer and secondary sell-out post on separate ledgers in real time, so brand teams see coverage across Riyadh, Jeddah, and the Eastern Province without waiting for a month-end report.

Cement grades, TMT reinforcement bar sizes, roofing sheets, floor and wall tiles, emulsion and gloss paint, and sanitaryware all carry grade, gauge, finish, and pack-size references alongside brand SKU IDs. New SKUs need the specification reference entered before activation, so the master stays clean and batch-traceable across the range.

Imported tiles, sanitaryware, fittings, and finishing lines cleared through Jeddah Islamic Port or King Abdulaziz Port in Dammam post against the shipping and customs reference. As trucks reach warehouses in Riyadh, Jeddah, or the Eastern Province, GRN entries reconcile against the consignment line items. Shortages and in-transit breakage route to a clearing workflow, and stock only unlocks for sale once reconciliation closes.

Each project record carries the contractor or developer name, site location, BOQ value, expected drawdown schedule, and credit terms. Orders against the project draw from a ring-fenced allocation pool at project pricing. Deliveries schedule around route distance and the Kingdom's summer heat, and outstanding ageing reports per project, not just per contractor, so finance sees true exposure on residential and giga-project jobs.

mada card receipts, STC Pay wallet payments, and SADAD structured bill payments post to the dealer ledger against invoice, alongside Tabby and Tamara instalment settlements where offered. Bank transfers and cash receipts record against the account too. The credit limit recomputes after every receipt, and outstanding dashboards show ageing in SAR with channel-wise drill-down for cement, steel, and tile lines.

Yes. The mobile app is offline-first, built for the long distances between Riyadh, Jeddah, and Dammam and the route density across the Kingdom's construction corridors. Reps capture orders, stock counts, and payment references on the move, and everything syncs to the cloud once the rep is back at a warehouse or office. Warehouses across the Kingdom post movements to the same backend, so stock stays visible across branches.

A hardware retailer or site contact raises a breakage claim with photos, the invoice reference, and the batch or shade-lot number. The failure cause flags as in-transit, handling, or manufacturing defect. Approved claims generate a SAR credit note and a replacement dispatch in one transaction, and per-SKU breakage rates report monthly so quality teams can watch fragile tile and sanitaryware lines closely.

Each retailer and wholesaler carries a SAR credit cap. If a new order pushes total exposure over the cap, the system blocks dispatch and routes it to a credit approval, which matters most during the sharp, short-window demand spikes around Ramadan and Hajj and Umrah season. Eligible schemes, such as cement bag rebates or paint volume bonuses, apply automatically based on order volume, SKU mix, and channel class, and the rep sees the final SAR price before submitting.

Yes. REST APIs sync sales orders, invoices, GRN, returns, and ledger postings with SAP, Oracle, Microsoft Dynamics, and Sage. Payment and bank-feed APIs reconcile receipts daily, and SFTP file feeds handle bulk master-data updates for SKU, dealer, and price list. ZATCA-compliant e-invoicing fields flow through on invoices.

Sales sees warehouse-wise secondary sell-out, scheme uptake, and rep productivity across a multilingual, majority-expatriate field force. Ops sees order throughput, on-time site delivery, and breakage rates per warehouse. Finance sees SAR ageing per channel, payment reconciliation gaps, and project credit exposure. Drill-downs run from country to warehouse to dealer to batch.