Pharma & Healthcare Training & Learning Management Cloud System for Saudi Business

Each new brand loads a launch module: SFDA registration status, indications, dosage, contra-indications, and pricing in SAR across the distribution network. The MR clears a certification quiz before the brand unlocks in the SFA app. Fail it, and the e-detail deck stays locked. Brand managers read certification readiness across Riyadh, Jeddah, and Dammam before the launch date rather than after.

Product registration status, promotional-material rules, pharmacy dispensing and premises standards, sample handling, and doctor-engagement documentation each sit as a separate module, aligned to SFDA expectations. Renewal cycles auto-assign refreshers before expiry. The audit trail shows who is current and what is due, per MR or per regulatory area, ready for internal sign-off or an inspection.

The MR records a detailing pitch on the mobile app. The trainer scores clinical accuracy, objection handling, and conversation flow, and can review a pitch delivered in Arabic, English, or another language common among the field force's expatriate workforce, to match the doctor and territory. Weak scores auto-assign refreshers. Strong pitches are saved as exemplars for new joiners in Riyadh, Jeddah, or Dammam.

Therapy tracks bundle brand modules by area. The MR profile carries the assigned track, so a cardio MR sees only cardio briefs and a chronic-therapy rep sees only that panel. Reps covering pharmacy and hospital-pharmacy channels get OTC and chronic-therapy tracks. New launches auto-route to the correct track based on therapy classification.

Yes, all four modes sit on one platform. Classroom cycle briefings run at the company's Riyadh or Jeddah office with selfie attendance. Virtual sessions keep participation logs for teams spread across Riyadh, Jeddah, and the Eastern Province. In-clinic shadow-detail coaching is captured on doctor visits. Self-paced e-learning runs on any phone. Teams blend the modes by audience without juggling separate tools.

Trainee, MR, and Senior MR or KAM tiers open only once completion and pass-rate thresholds are met. Moving up unlocks heavier material: complex molecules, key-account detailing, and hospital-tender modules. The SFA matches each certified tier to the brands and channels a rep is cleared to handle, so an under-trained officer stays out of a critical NPI launch.

Every completion stamps timestamp, score, certificate ID, and module version. The MR record carries brand certification, regulatory status, and roleplay history. Renewal alerts keep it current. The trail stays retrievable for internal sign-off, an SFDA-related query, and new-joiner onboarding, so nothing depends on scattered WhatsApp briefings or paper files.

Records flow from the LMS into the SFA as they update. The moment an MR tries to detail, book an order, or log a sample drop on a brand, the app checks their status. A missing or expired certificate blocks the step and points the rep back to the module. No pharmacy or hospital ends up with dosage advice from an uncertified rep.

Yes. The app is built mobile-first for the long distances between calls and the desert heat that strains devices left in a hot vehicle. Reps download modules over Wi-Fi at the company office or a hotel, then keep watching videos, reading reprints, and taking quizzes while moving between hospitals and pharmacies across Riyadh, Jeddah, and the Eastern Province. Completion logs, quiz responses, and roleplay videos sync on their own once the device reconnects.

Brand managers see certification readiness by territory and NPI launch status. L&D sees completion rates, drop-off points, and trainer performance. Compliance sees SFDA-aligned module completion, the renewal pipeline, and the audit trail. Region splits flag where pass rates lag across Riyadh, Jeddah, and the Eastern Province, and the 1Voice AI assistant answers plain-language questions without a custom report.