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Why Choose Cloud AI Loyalty Program Software in Saudi Arabia?

A configurable loyalty platform built for offline-first trade, enrollment, point earning, SAR reward payouts, gamification, and engagement across mobile, WhatsApp, and web, built to keep working across long inter-city routes and through sharp Ramadan and Hajj-Umrah demand spikes.
Multi-Channel Enrollment – Onboard distributors, modern-trade wholesalers, baqalas, and mini-markets via app, bulk upload, or API.
Configurable Points Engine – Allocate points from DMS/ERP sales, QR scans, or invoice claims using slabs, tiers, and upper limits.
SAR Reward Redemption – Pay out via bank transfer, mada or STC Pay, vouchers, or rewards like electronics and home appliances.
Gamification Tools – City, regional, and national leaderboards plus spin the wheel and scratch cards across market clusters.
Admin Portal with Reports – Configure workflows and webhooks; track member growth, points, redemptions, and liability on live dashboards.

1Channel Suite for Saudi Arabia

Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your distribution network

How Our Software Works?

Admins configure partner types, point allocation rules, reward catalogues, and approval workflows from the admin portal. Distributors, wholesalers, and retailers enroll through self-registration, backend upload, or field-rep nomination. They earn points via DMS sales data, QR scanning, or invoice submissions, even when stock arrived through a souq wholesaler. Members redeem in SAR through bank transfer, mada or STC Pay, vouchers, or merchandise, and managers monitor everything through dashboards and reports.

Loyalty management mobile app for distributors, wholesalers, and retailers
Gamification features with leaderboards, spin the wheel, and badges
Loyalty program admin dashboard overview
Loyalty program transaction approval and point allocation

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

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Comprehensive Features Overview

Who Uses Loyalty Program Software in Saudi Arabia?

From FMCG and beverages to building materials, pharma, and consumer electronics, brands across Saudi Arabia use loyalty software to lock in distributors, reward retailers, and keep the trade ordering through Ramadan and Hajj-Umrah demand cycles.
💡 Fully Customisable: Every workflow, scheme rule, campaign, module, and report can be tailored to the Saudi distribution chain, from Riyadh to Jeddah.
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FMCG & Food Brands

Reward key distributors, wholesalers, and modern-trade retailers.

Beverage & Dairy Brands

Drive pull-through with baqala and mini-market owners.

Building Material & Construction Brands

Reward contractors, masons, and hardware dealers scaling with Vision 2030 projects.

Consumer Durable & Electronics Brands

Improve retailer participation and repeat orders.

Automotive & Components Brands

Run dealer and workshop incentive programmes for an expanding local assembly sector.

Pharma & Healthcare Brands

Reward pharmacies, distributors, and trade networks.

BFSI & Financial Services

Run partner and agent loyalty programmes with mada/STC Pay-aligned payouts.

Multi-City Enterprises

Standardise loyalty across Riyadh, Jeddah, and Dammam.

PRICING

We understand every brand has different loyalty programme requirements. Pricing depends on user count, modules selected, reward structure, customisation scope, integrations, and deployment scale.
All plans include cloud hosting, mobile apps, onboarding support, training, and implementation guidance.

Why Saudi Brands Choose 1Channel

Brands scaling across Saudi Arabia's dual-channel trade, from hypermarkets and modern-trade chains to baqalas and mini-markets, need tighter distributor relationships, visibility into secondary sales, and reward operations that hold up across long distances, summer heat, and sharp Ramadan and Hajj-Umrah demand spikes. Our platform unifies loyalty into one intelligent, offline-first system.

Benefits:

Monthly Plan

Flexible monthly billing in SAR
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Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

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Frequently Asked Questions

How do members enroll in the loyalty programme?

What channels can members use to access the platform?

How are points allocated to members?

What reward redemption options are available?

Does the platform support gamification?

What engagement tools are included?

What does the mobile app dashboard show?

What admin reports are available?

Does the platform handle Saudi KYC and data-protection rules?

How are taxes and withholding handled on payouts?