Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
QR loyalty system with invoice validation, fraud prevention, and automated tier incentives
Enterprise loyalty platform with points, rewards, wallets, and automated incentives
Bank transfer, gift vouchers, physical rewards, instant payouts, and order tracking
Loyalty for wholesalers, pharmacists, mechanics, artisans, and trade influencers
Manage field sales teams with mobile attendance, beat plans, outlet visits, and real-time reporting
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Programme managers set up member types, registration forms, points logic, reward catalogues, campaigns, approvals and communication journeys from the admin portal. Retailers and influencers join through the mobile app, web or WhatsApp, and the app keeps working offline across the Kingdom's long delivery routes and remote market visits, syncing once back in range. Members earn through purchases, invoice uploads, QR scans or target milestones; they track SAR balances, redeem via mada or STC Pay, and view statements, while managers watch everything live through dashboards and reports.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Run your whole channel loyalty ecosystem from one connected platform.
FEATURES:
WHY IT MATTERS:
One system to manage loyalty across Saudi Arabia's vast geography and dual-channel trade.
Bring the right retailers and influencers in through several onboarding routes.
FEATURES:
WHY IT MATTERS:
Geotagging maps baqalas and mini-markets across long inter-city routes, a top last-mile challenge given Saudi Arabia's scale.
Automate rewards from earning all the way to payout.
FEATURES:
WHY IT MATTERS:
Replaces slow manual "book" reconciliation and boosts programme participation.
Reward baqalas, mini-markets and wholesalers for real offtake.
FEATURES:
WHY IT MATTERS:
Wins retailer preference where loyalty is built on trust and repeat business.
Reward non-billing influencers who steer demand on the ground.
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WHY IT MATTERS:
Influencers shape what small outlets stock and recommend across souqs and markets.
Build earning logic around your trade goals.
FEATURES:
WHY IT MATTERS:
Ties rewards directly to commercial performance and trade goals across every SKU.
Give members full transparency over their SAR rewards.
FEATURES:
WHY IT MATTERS:
Clear balances build trust in a low-trust, cash-driven channel.
Reward verified purchases through secure QR scans.
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WHY IT MATTERS:
Aligns with GS1-based track-and-trace and SFDA RSD authentication used to fight counterfeits.
Capture purchases through invoice uploads.
FEATURES:
WHY IT MATTERS:
Works with ZATCA's Fatoora e-invoicing as real-time, QR-coded invoices continue rolling out across taxpayers.
Convert loyalty balances into real SAR value.
FEATURES:
WHY IT MATTERS:
Payouts via mada and STC Pay match how Saudi retailers actually get paid.
Keep members active through continuous motivation.
FEATURES:
WHY IT MATTERS:
Gamification increases activity and programme stickiness.
Reach members the way they already communicate.
FEATURES:
WHY IT MATTERS:
WhatsApp-first messaging meets Saudi retailers where they already trade.
Access live data for better decisions.
POPULAR REPORTS:
WHY IT MATTERS:
Surfaces secondary-sales visibility, the gap brands complain about most.
Brands scaling across Saudi Arabia's dual-channel trade need stronger retailer relationships, visibility into secondary sales, and reward operations that keep working across long routes and desert heat, settling through mada and STC Pay. Our platform unifies channel loyalty into one intelligent, offline-ready system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.