Workflow Automation Software Saudi Arabia

An Approval node sends each request to a named role or pushes it up the reporting line. A sales rep's expense claim in SAR moves to the area manager at the Riyadh head office, while a key-account credit decision on a Panda or BinDawood order routes to the sales head, all in one flow that can stack up to 7 levels.

Yes. A Condition node checks the order value in SAR against the outlet credit limit. When it is breached, the workflow holds the order, pings the key-account manager on WhatsApp, and pushes an Approval step to the sales head before the order is released.

Communication nodes send WhatsApp messages, email, or in-app alerts. WhatsApp is the default for field roles like sales reps, key-account managers, medical reps and supervisors because it reaches multilingual teams across Riyadh, Jeddah, Dammam and Mecca on the channel they already use.

Yes. Once an Approval node clears a refund or distributor settlement, a Webhook node hands the payout to your bank-transfer rail or a fintech wallet like STC Pay. The reference, the SAR amount and the approver's name are written to the audit trail automatically.

A Condition node watches the invoicing status. On a failure, the workflow alerts the supervisor and accounts team on WhatsApp, retries through a Webhook node, and drops the order into a Pending Action queue for the area manager to clear.

Yes. The reporting line follows your territory tree across regions and provinces. A sample-stock request from a rep in Jeddah routes to the Western regional manager, while a van-sales order from Dammam routes to the Eastern regional manager, with no manual reassignment.

Drafts stay isolated from Active versions. Admins edit a copy, test the new logic against a sample SAR order, then publish a new version. Approvals, alerts and ZATCA/Fatoora handoffs already in motion finish on the earlier version without disruption.

Summary cards show Total, Active, Drafts and Entity Types. The library table lists each workflow's Name, Entity, Trigger, Nodes and Priority, so managers can filter by entity such as Order, Customer or Claim and see which regional routes are live today.