Field-ready tools for distributed sales teams working South Africa's dual channel, automating van-sales workflows and lifting productivity from the spaza counter to the national key account
Run van-sales and field teams with offline attendance, beat plans, outlet visits and live secondary-sales reporting across every province
Custom questionnaires, store audits and offline data capture that run on entry-level Android handsets anywhere on the route
Beat plans for dense township routes, GPS-validated visits, and landmark-based routing where street addressing is inconsistent
40+ reports, a custom report builder, live dashboards and primary-versus-secondary sales visibility in rand
GPS attendance, AI face validation, selfie capture, late alerts and payroll-ready month-end closure for teams with no fixed depot
Leave types, balance tracking, approval policies, auto-allocation and South African public-holiday calendars
Fuel and travel claims in rand, expense heads, policy rules, approval workflows and EFT reimbursements
Outlet creation, GPS geofencing of spaza shops and independent stores, channel and category mapping, territory control
Build trade schemes, map them to outlets and categories, and push price changes to the field as rand price lists move
Admins bring on reps and office staff one at a time or by bulk Excel upload, draw the reporting hierarchy from regional office down to merchandiser, map each person to a reporting head, and set role-based permissions for the modules and sub-options each role opens. GPS attendance statuses and remarks are configured for the mobile app, reps clock in offline where coverage thins on township and rural routes, and any correction flows through the regularisation approval workflow.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Load field reps and office staff individually or by bulk Excel upload, with the reporting head assigned on day one.
Features:
Why It Matters:
Cuts the lead time on high-turnover field roles and keeps every rep tied to the right area manager, province by province.
View and manage the whole reporting line, from regional office down to merchandiser, on a single chart.
Features:
Why It Matters:
Mirrors how brands run distributor territories, so approvals, escalations and coverage hold up from Gauteng through the Western Cape and KwaZulu-Natal.
Set precisely which modules and sub-options every role is allowed to open.
Features:
Why It Matters:
Keeps each rep, merchandiser and finance lead on the features their job needs, which counts while township trade still settles largely in cash.
Configure offline GPS attendance statuses, remarks and regularisation workflows straight from the admin portal.
Features:
Why It Matters:
Gives HR full control over how attendance is captured, corrected and approved, even when a rep spends the day in a coverage dead zone.
Keep a spread-out field force informed with announcements, app teasers and content decks.
Features:
Why It Matters:
Pushes price changes, schemes and updates straight to the app, so the message never depends on a patchwork of WhatsApp groups.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.