Pharma & Healthcare Sales Force Automation Cloud Software for Egyptian Business

Every doctor is tagged to a hospital, clinic or consulting room in Cairo, Alexandria, Giza or a governorate further afield, with specialty and an A/B/C importance class. Call frequency runs weekly for A, fortnightly for B, monthly for C. Brand priority drives the daily plan and any missed call auto-reschedules on the next cycle.

Each hospital and clinic carries geo-coordinates, mapped by landmark since many side streets carry no formal name. The app checks the MR against the geo-fence at check-in and selfie AI matches the rep to the registered record, so proxy visits get blocked. KAMs covering major teaching hospitals in Cairo and Alexandria log inside the hospital perimeter.

The MR opens the latest brand deck on the tablet, pushed through the cloud rather than shared over chat apps. Slide-by-slide engagement is logged even offline: lingered slides, skipped slides. Everything syncs when signal returns. Brand managers see panel engagement and iterate decks based on how doctors in each governorate actually respond.

The MR logs SKU, quantity, batch, expiry, doctor and a digital signature at the call. Sample stock reconciles against depot allocation, near-expiry and unaccounted samples flag automatically. The audit trail pulls by MR, doctor or batch, so a regulatory query or an internal review is answered from data, not from a paper register.

DCR fields fill in on the mobile app during the call: prescription pattern, doctor objections, samples handed over and the next-call commitment. Submission gates the close-out for the day. There is no retyping from memory once the rep is stuck in end-of-day Cairo traffic.

Yes. MRs run doctor calls in consulting rooms and hospitals. KAMs cover teaching hospitals and pharmacy chains. Retail reps run pharmacy and baqala beats across souq and modern-trade outlets, with OTC shelf checks and stock-on-shelf snapshots. Every role logs role-specific data on one cloud backend.

1Voice answers natural-language questions like top doctors by call frequency or MRs who missed A-class calls this week, in Arabic or English. AI sequences call routing within a dense city like Cairo or Alexandria to cut time lost in traffic. Selfie AI blocks proxy attendance, and automated alerts flag missed calls, sample expiry and low adherence.

MRs claim against call days in EGP with receipts attached, including fuel and inter-city travel, and claims can be re-priced quickly as costs move. Approval routes through ASM, RSM and finance. Payouts settle by bank transfer. Leave management covers Egyptian public holidays with payroll-ready exports.

Reps handling vaccines, insulin and other cold-chain lines log batch, temperature reading and a cold-box check at each pharmacy or facility. The platform flags broken cold-chain events, which matter given Egypt's hot climate and the transit distance between coastal ports and inland pharmacies. Stock movement between depots and outlets reconciles automatically.

Yes. The app is offline-first. Inside hospital wards, basement pharmacies or Upper Egypt and Delta towns with patchy signal, the MR still marks attendance, runs e-detailing, captures the DCR, logs samples and submits expenses. Data, photos, signatures and GPS sync automatically once the network returns, so nothing is lost.