Tools shaped around the way stock actually reaches shelf in Ghana: an appointed key distributor holding the territory, wholesalers and sub-distributors beneath it, and traditional trade carrying most of the volume
Manage field reps with GPS attendance, beat plans, outlet visits, and real-time secondary-sales reporting
Plan, deploy, and track field teams with attendance, schedules, and real-time visibility
Beat plan creation, territory allocation, GPS-validated route compliance, and visit scheduling
40+ pre-built reports, custom report builder, real-time dashboards, and MTD sales tracking
GPS attendance, AI face validation, photo capture, late alerts, and payroll-ready closure
Leave types, balance tracking, approval policies, auto-allocation, and holiday calendars
Employee data, role assignments, organisation hierarchy, attendance status, and regularisation
Claim submission, expense heads, policy-based rules, approval workflows, and reimbursements
Store creation, GPS geofencing, channel and category mapping, and territory management
Create trade schemes, map to stores and product categories, and track promotional performance
Setup happens once, in the admin portal: programme managers define users, reporting lines, outlets, territories, activities, questionnaires and the rules that govern them. After that the day belongs to the route. A rep opens the app, checks in against the outlet's stored coordinates, works through the audit, photographs whatever the questions ask for, adds a remark and submits. None of that needs a live connection.
What the supervisory layer gets back is a queue rather than a rumour. Each submission arrives scored and timestamped, corrections can be raised against one named visit, and territory or channel views download for an Area Sales Manager's own reading.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Give every beat a record that stands up when nobody senior was standing there.
FEATURES:
WHY IT MATTERS:
When the key distributor employs the seller and the brand employs the supervisor, a tagged and timed record is the one version of the visit both sides can agree on.
Write the check once, then run it everywhere from a provision shop to a container shop.
CHECKLIST USE CASES:
WHY IT MATTERS:
A shared checklist is how a beat in Accra and a beat in Tamale end up being judged on the same thing.
The team that needs the answer designs the form, with no developer in the loop.
QUESTION TYPES:
WHY IT MATTERS:
Structured answers can be counted, compared and trended; a photograph forwarded to a supervisor's phone cannot.
Ask the trade directly, at every tier that handles your stock before a shopper does.
SURVEY CAPABILITIES:
WHY IT MATTERS:
Traditional trade carries most of the volume and is the tier head office hears from least often.
Audits that end in a score and a next action rather than a folder of paper.
AUDIT FEATURES:
WHY IT MATTERS:
An Area Sales Manager covering several regions can challenge one specific visit instead of a whole month of them.
Built for the stretch of route where the signal simply is not there.
OFFLINE FEATURES:
WHY IT MATTERS:
Coverage genuinely thins across the northern regions and on cocoa and agro routes, so working out of network is the normal case, not the exception.
One place to see what was assigned, what came back and what is still owed.
DASHBOARDS INCLUDE:
WHY IT MATTERS:
A dense Greater Accra beat and a long northern loop should never be read off the same yardstick, and here they are not.
Volume in Ghana still moves through thousands of small independent outlets served by appointed key distributors, which means the brand's own payroll rarely witnesses the sale. Pulling questionnaires, audits, check-ins and approvals into one offline-capable system is what makes that stretch of the chain measurable again.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.