Consumer Durables & Electronics Loyalty Program Cloud Software for Indonesian Business

Yes. Each audience runs as its own programme with separate BVN or ID onboarding, earning rules, validation logic, and payout rail. Dealer sell-through rebates for Java and Sumatra counters, promoter carton-scan incentives, technician completion bonuses, and shopper warranty registration all sit side by side on one cloud backend.

Sub-distributor and wholesaler secondary sales sync from the DMS. The engine applies slab-based rebate rules per brand and SKU, so a dealer in Java, Sumatra, or Kalimantan is scored on real off-take. Tier upgrades to Silver, Gold, or Platinum trigger on volume, and rebates settle by bank transfer to the registered account in Rupiah.

Promoters scan the QR on a TV, fridge, or phone carton at the retailer counter after sale. The platform checks scan uniqueness, shift check-in, and outlet location, then pushes a verified payout straight to the promoter's bank account or fintech wallet such as GoPay, OVO, or DANA within seconds. Duplicate or out-of-shift scans route to supervisor review.

Technicians close installation and repair jobs in the CRM app. Closure time, customer sign-off, and parts used are captured per ticket. A verified close triggers a bonus to the technician's bank account or wallet. Tier benefits unlock for technicians clearing high monthly job counts across Java, Sumatra, and Kalimantan with low reopen rates.

Shoppers register the serial number by QR scan at the retailer or through the shopper app, over USSD or a light data screen if the network is weak. Registration activates the warranty against the purchase date and adds the buyer to the brand's registered base, from which trade-in eligibility, upgrade offers, and after-sales routing all flow.

Every carton QR is unique and one-time. Location-bound validation ties the scan to the registered retailer counter, so an imported grey-market unit sold outside the authorised network is caught. Shift check-in locks the eligible window, and duplicate, photocopied, or out-of-area scans drop into a review queue with a full audit trail before any Rupiah moves.