Complete distribution management tools to streamline distributor operations, order processing, inventory control, and secondary sales across your distribution network
Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalog with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Admins open the workflow builder and define conditions, triggers, and actions through a visual no-code interface. For approval workflows, they set the number of levels (up to 7), assign each level to roles or hierarchy positions, and configure escalation rules and rejection handling. Email and WhatsApp notification actions are added to trigger on specific events. Once built, workflows are published as versions. Modifications create new versions without affecting live workflows, allowing safe testing before deployment.




Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Create workflows visually with conditions, triggers, loops, and actions, similar to CRM workflows but for distribution operations.
Features:
Why It Matters:
Business teams can define their own operational rules without depending on developers, reducing the time from requirement to live workflow.
Set up approval chains with up to 7 levels, role-based routing, hierarchy escalation, and configurable transaction controls.
Features:
Why It Matters:
Structured multi-level approvals ensure critical transactions like orders, customer creation, and credit exceptions are properly authorized before proceeding.
Trigger automated Email and WhatsApp messages based on workflow events like customer creation, order placement, or approval changes.
Features:
Why It Matters:
Automated notifications ensure stakeholders are informed instantly when relevant events occur, eliminating delays from missed emails or manual follow-ups.
Modify workflows and publish as new versions without impacting live configurations, with full version history for rollback.
Features:
Why It Matters:
Versioning lets businesses iterate on workflows confidently. Changes are tested in draft before going live, preventing accidental disruption to running operations.
Track workflow execution, pending approvals, notification delivery, and identify bottlenecks through dashboards and reports.
Features:
Why It Matters:
Workflow analytics reveal which processes are running smoothly and which have bottlenecks, helping operations teams optimize approval chains and notification rules.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.