Complete distribution management tools to streamline distributor operations, order processing, inventory control, and secondary sales across your distribution network
Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Portal: posts OMR receipts, gates over-limit outlets, reconciles card and Maal settlements, raises credit notes from returns, and prepares records ready for the OTA's e-invoicing rollout. App: reps key in the card, Maal or cash reference at the outlet and clear open invoices on the spot; on interior routes where signal can thin out, entries queue locally and sync once connectivity returns.



Practical guides for selling and distributing across the Omani market.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Shows live OMR outstanding per outlet, sub-distributor and modern-trade chain with a full ageing split.
Features:
Why It Matters:
A collection officer in Muscat sees the same OMR balance as the rep working a baqala route in Nizwa, so follow-up starts before debts cross 60 days.
Holds outlet orders against an OMR ceiling and routes any breach through Workflow Automation up to seven levels.
Features:
Why It Matters:
A wholesaler in Sohar cannot keep loading orders while an earlier Maal payment sits unconfirmed. The gate fires before the rep books the next order.
Books receipts with mode and reference — cash, an OmanNet-switched card or the Maal national card — and ties them to open invoices.
Features:
Why It Matters:
Reps stop jotting card references on paper. Finance reconciles card and Maal settlements against invoices the same day.
Closes chain damage and expiry claims and short shipments as credit notes against the original OMR invoice.
Features:
Why It Matters:
Distributors stop withholding payment over disputed lines; every claim closes against a credit note with a clear paper trail.
Reconciles bank statements, ranks slow payers, and exports Order-to-Cash, Overdue Ageing and Credit Override audit reports.
Features:
Why It Matters:
Sales heads catch a Salalah sub-distributor drifting past 60 days before quarter-end, and send a collection visit before bad debt piles up.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.