Joined-up modules covering order capture, dispatch scheduling, GRN, claims, and governorate-level rollups for Omani distribution chains.
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Portal: sales heads watch OMR revenue, collections from card, digital-wallet and bank transfer, and dispatch queues across governorates. App: reps post baqala, mini-market and modern-trade orders; stock, schemes, the OMR price and distributor credit gate before submit.
Practical guides for selling and distributing across the Omani market.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Routes app and portal orders through up to 7 approval tiers, with credit and stock checks firing inline.
Features:
Why It Matters:
Captures rep orders consistently from Muscat's retail corridor out to Nizwa, Sur and the wilayats beyond, without margin leakage. Approval rules close off rogue discounting and unfunded credit before dispatch.
Surfaces live warehouse stock at row level. Auto-Select pulls batches in FIFO, FEFO, LIFO, or Manual mode.
Features:
Why It Matters:
Quarantine, returns and reserved units sit off the sellable pool. Batch-tracked, expiry-bound stock reconciles cleanly across every warehouse, from Muscat's distribution hubs to the emerging logistics base at Duqm.
Posts a delivery note against the approved order, schedules Dispatch, then drops an OMR VAT invoice structured for the OTA's upcoming e-invoicing formats.
Features:
Why It Matters:
Drivers leave the gate with a matched DN, invoice and consignment ID. VAT records stay clean against every OMR sale, ready to move onto compliant e-invoice formats as the OTA's rollout reaches the business.
Splits primary versus secondary on one Orders screen. Reps book baqala, mini-market and modern-trade orders against their mapped distributor.
Features:
Why It Matters:
Drives beat productivity. Sales heads spot weak coverage pockets around Sohar or Nizwa mid-month and shift SKU pushes before close.
Resolves OMR prices by customer, type, geography, then SKU fallback. Schemes settle as claims from the same record.
Features:
Why It Matters:
Closes the loop on claims. Key-distributor settlements draw from the same scheme that priced the line, killing month-end disputes.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.