Distributor Self-Service Portal Oman

From a single branded login, the distributor checks live stock, places an order to the brand in OMR, raises a claim against a GRN or invoice, downloads a statement of account and messages the brand team, all from a browser or the Android and iOS apps.

Yes. Sellable, reserved and in-transit stock moving through warehouses in Muscat, Sohar or Salalah is shown at SKU and warehouse level. The distributor filters by brand or category and checks batch and expiry before committing an order to a baqala, mini-market or modern-trade account.

The distributor picks SKUs, sees live OMR pricing and any active scheme, and the credit limit is checked the instant the order is submitted. It lands directly in the brand's DMS with a PDF copy attached.

A distributor raises a damage, shortage or scheme claim against a GRN or invoice and attaches a photo and PDF. Every claim gets a reference number, an assigned owner and a dated status trail through to credit-note settlement.

Invoices, payments, credit notes, outstanding balance, credit-limit usage and DSO for any date range you choose. Bank transfer, card and Maal payment references are captured against each line, and the statement exports to PDF or CSV on demand.

Yes. In-portal messaging plus WhatsApp alerts keep the distributor and the brand aligned on orders, claims, approvals and payments, replacing the usual mix of phone calls and scattered WhatsApp threads.

Yes, within limits. Along the Muscat-Sohar-Salalah corridor, where most commercial activity sits, connectivity is reliable and the portal runs online as normal. On routes into more remote wilayats where signal is patchy, orders and stock checks captured on the mobile app are held on the device and sync once a connection is available.

Yes. A web browser and the Android and iOS apps share the same data, which suits sub-distributors and wholesalers in places like Nizwa, Sur or Duqm who run most of the business from a phone.