Cloud Software Built for Pharma & Healthcare Companies in the Philippines

One cloud, one shared record. SFA runs MR and KAM calls, doctor call reports, and sample handover. DMS tracks distributor, sub-distributor, and drugstore orders with batch and expiry control. Loyalty pulls drugstore and pharmacy purchase data. LMS certification flows to the SFA app so only cleared reps detail a new molecule. The admin portal gives one view across field, channel, loyalty, and training.

Yes. REST APIs sync two-way with SAP, Oracle, Microsoft Dynamics, Sage, and existing distributor or hospital supply tools. SFTP feeds pull monthly drugstore and wholesaler sales into the loyalty engine. Webhooks fire on order, dispatch, payment, or sample events. The platform slots into the stack already running across Metro Manila, Cebu, and Davao rather than replacing it.

Every registered doctor's hospital or clinic and every drugstore is pinned by GPS. At check-in the app validates location against the geo-fence and a selfie runs through AI liveness to block proxy calls. Call duration, specialty, prescription pattern, and next-call plan are logged at the call, not typed from memory at night.

The MR logs each handover at the call: SKU, quantity, batch, expiry, doctor name, and signature. Sample stock balances against the rep's depot allocation. Discrepancies and near-expiry packs surface in the manager view. Records pull per MR, per doctor, or per batch so an FDA query, a recall, or an internal audit can be answered from one place.

The app works offline-first. MRs and drugstore reps check in, open beat plans, log calls, capture sample handovers, and book orders with no signal at all inside a hospital corridor or an outer-island route. Photos, GPS, and timestamps hold on the device and push once coverage returns, so a typhoon knocking out mobile towers does not stop the day.

Stock tracks at multi-warehouse, multi-batch level with expiry captured at goods receipt. Allocation uses FEFO so near-expiry stock moves first, cutting the risk of an ageing batch reaching a drugstore or botika shelf. Vaccine and biologic SKUs carry cold chain rules at warehouse and dispatch. Near-expiry alerts fire before loss, and lot traceability supports FDA-aligned recall scenarios end to end.

Each drugstore, botika, or pharmacy registers with KYC and links to monthly purchase from the distributor or wholesaler. The engine applies slab rules per brand and category and upgrades tiers when targets hit. Redemption pays straight to GCash, Maya, or a bank account via InstaPay, with SMS or WhatsApp confirmation. Every transaction logs with an audit trail so finance can trace any dispute.

Each launch ships with a structured module: clinical context, dosage, indications, contra-indications, and a quiz. The MR must pass before the brand permits detailing. Quiz status feeds the SFA app so an uncertified rep is warned or blocked from opening the deck. Content reaches a field force moving between Tagalog-speaking Luzon and Cebuano-speaking Visayas and Mindanao, and the brand sees readiness by region and by molecule before launch day.

Yes. The Philippine peso is native, with pricing, schemes, and reporting in ₱, and the platform runs on Philippine Standard Time. The geography master models island group to region to city to outlet, matching how brands cover Luzon, Visayas, and Mindanao, and content and coaching reach a field force spread across Tagalog-, Cebuano-, and other regional-language areas. Pricing, schemes, and campaigns can vary by channel, region, or customer group.

Beyond pharma and healthcare, the platform serves FMCG and CPG, Food and Beverage, Dairy, Home Care, consumer durables and electronics, banking and financial services, industrial products, automotive spares, agri inputs, and building materials. The same cloud backend and modular architecture fit very different operational shapes across the Philippine trade.