Pharma & Healthcare Distributor Management Cloud Software for the Philippines

The platform models the manufacturer or importer, the lead distributor, sub-distributors and wholesalers, and the retail edge of organised pharmacy chains, independent drugstores and botika, plus hospital and clinic direct accounts. Each tier keeps its own peso price list, credit window, scheme logic, and territory, so orders route by mapped account and channel loading is visible early instead of at month end.

Every SKU carries its FDA registration reference, batch, and expiry date. GRN captures batch and manufacture details the moment a consignment is booked in at the depot. FEFO dispatch pushes the nearest-expiry lot out first, and near-expiry alerts fire weeks ahead so brand teams can shift or discount stock before write-off. Recall searches run by batch and lot number across the whole channel, supporting FDA-aligned traceability rather than claiming certification.

Vaccines, biologics, and insulin carry a cold-storage flag on the SKU master. The warehouse enforces cold-room rules and dispatch checks packaging before goods leave the depot. Because stock often moves across combined road and inter-island freight, cold-chain breaks are logged against the batch as consignments pass between depots, and temperature-break returns route to a separate investigation flow with a full audit trail.

Primary sales (distributor to wholesaler or pharmacy chain) and secondary sales (wholesaler to botika or retail counter) sit on one platform. Medical reps capture orders and stock on an offline-first app that syncs once signal returns, so coverage across provincial routes and island territories is not lost when typhoon season disrupts mobile networks. Brand teams see SKU off-take, returns, and demand by region and territory.

Schemes support value slabs in pesos, volume slabs, bonus-stock variants, and category-specific support for antimalarials, antibiotics, OTC, and consumer health lines. The engine checks eligibility against tier and order history, then auto-applies the qualifying scheme on the rep or wholesaler screen. Brand teams see ROI by outlet, region, or SKU against month-to-date targets to decide renewals.

A return is raised by the drugstore, botika, wholesaler, or medical rep on visit, with a photo, the invoice reference, the original batch and lot, and the reason (damaged, expired, near-expiry pull, or recall). Multi-level approval flows through the area manager and finance. A credit note is generated against the original invoice and applied to the next order. Controlled and cold-chain lines carry tighter return caps and a complete audit trail.

For any flagged batch and lot, the platform shows where every unit sits: manufacturer or importer store, lead distributor, sub-distributor or wholesaler, drugstore or botika order, hospital, or sold-through. The workflow generates pull-back notices, tracks recovered stock, and produces an audit-ready report so a recall can be closed out with evidence rather than guesswork, supporting FDA expectations without claiming a formal certification.

Limits and terms are set per account and checked at booking against outstanding plus new order value, and over-limit orders hold for approval. Ageing reports track by account in pesos. Because collections are shifting from cash on the road to GCash, Maya, InstaPay, and PESONet, receipts reconcile against invoices and collection leakage is easier to spot. Reminders go out before due dates.

Yes. REST APIs sync with SAP, Oracle, Microsoft Dynamics, Sage, and locally built distributor systems. Orders, invoices, dispatch, GRN, returns, batch moves, and e-wallet or bank-transfer receipts flow both ways without rekeying. SFTP feeds handle bulk syncs of the SKU master, stock, and ledger between systems.

Distributors get a portal with orders, batch stock, schemes, ledger, and invoices. Brand teams see drugstore and botika secondary sales, off-take, scheme ROI, and near-expiry pressure. Sales leadership gets regional rollups across Luzon, Visayas, and Mindanao, including Metro Manila, Cebu, and Davao. Finance sees credit ageing, e-wallet and bank-transfer reconciliation, and recall exposure in pesos, with drill-down to batch-level transactions.