Cloud Software Built for the United Arab Emirates' Consumer Durables & Electronics Trade

Yes. A single cloud backend links promoter counter shifts, dealer orders, serial-level stock, sell-through, AED loyalty payouts, display audits, and LMS certification. One admin portal gives unified dashboards across Dubai, Abu Dhabi, Sharjah, and the other emirates.

Each unit is tagged by serial number or IMEI once it clears Jebel Ali Port or Khalifa Port. The DMS allocates stock by serial, dealer invoices stamp it automatically, and shoppers register their warranty with a QR scan. Warranty, swap, and recall lookups return in real time, closing down parallel-import and counterfeit-warranty disputes before they reach a dealer counter.

Yes. Separate price trees run for authorised showrooms, independent electronics retailers, sub-distributors, single-brand dealers, and modern-trade chains. Off-invoice, on-invoice, and claim-based discounts attach by channel class, all priced in AED.

The UAE's mobile network is among the fastest in the world, so the app runs live for check-in, demo logging, order capture, and display audits in almost every showroom, mall, and dealer counter. As a safeguard, a brief offline mode still holds photos, GPS, and timestamps on the device if a signal pocket does appear, syncing the moment coverage returns.

Each promoter is mapped to a single dealer counter or showroom. Check-in locks to that geo-fence with a selfie and an AI liveness check. Demos, conversions, and drop reasons log against every shift, and where a dealer shares sell-out data, the platform ties claimed conversions back to units actually sold.

Each campaign brief sets a picture-of-success for every chain and dealer. Merchandisers audit on their visits, and AI image recognition reads the shelf for demo TVs, fridges, and phone hot-zones, plus POSM presence. Exceptions flag a missing or displaced demo so trade spend maps back to real visibility.

The app logs demos and claimed conversions, and dealer or chain sell-out data verifies the sale. Where serial-tagged sell-through is shared, a shift-to-serial match runs before payout. Verified conversions trigger an instant payout to the promoter's bank account, including transfer through Aani where supported. Inflated claims are screened out.

Yes. Every new phone, appliance, or TV launch ships with a training module covering specs, demo flow, and a certification quiz in Arabic, English, Hindi, Urdu, and Tagalog. The field app blocks the brand from a promoter's counter until they pass, so brand teams see counter readiness by emirate and dealer before stock lands.

Yes. Pricing, credit limits, and payouts run in AED. Product masters can carry UAE product-registration and compliance references where a category needs them. Data is encrypted in transit and at rest in line with Personal Data Protection Law (PDPL) expectations, role-based access limits every user, and audit trails cover each transaction.

Ramadan and the Dubai Shopping Festival period, alongside UAE National Day and year-end demand, trigger priority rules inside the DMS: by dealer class, chain SLA, margin, or penalty risk. Reservation logic stops the same serial-tagged stock being double-booked across competing dealer orders.

FMCG, CPG, food and beverage, dairy, home care, cosmetics and personal care, pharma, BFSI, industrial products, automotive spares, agri inputs, and building materials all run on the same suite. The cloud backend is shared and modular by industry, so a durables brand and an FMCG arm can operate on one stack.