Our Customers
Why Businesses Choose 1Channel CRM?
AI-Powered Automation – Automate sales, marketing & support with predictive insights.
Field-First Approach – Designed to empower on-ground sales teams with mobile-first access and real-time updates.
Fully Configurable – Tailor workflows, dashboards, and modules for your exact industry needs.
All-in-One CRM – Sales, marketing, billing, HR & support tools under one platform.
Proven Trust – 200,000+ users across 40+ countries
Seamless Integration – Works with Shopify, Wordpress, and other 2000+ third-party apps.
Flexible Pricing – Pay only for the modules you need.
100% Secure - The CRM tool is 100% secure for all data.
How It Works?
With 1Channel CRM (Customer Relationship Management), your team will work efficiently.
- Lead & Funnel Management
- Field First CRM
- Contact ManagementSmart Workflow AutomationAdvanced Analytics (AI Powered)
Features That Help to Grow Your Sales & Business
Here are some features of our CRM software that help you to get more leads and allow you to manage them efficiently.
💡 Fully Customizable: All features can be tailored to your specific business needs.
Get StartedSales Management
Manage your complete sales pipeline with lead management, opportunity tracking, account management, sales forecasting, and proposal generation tools.
Maintenance Programme
Advanced maintenance tools including ticketing system, knowledge base portal, customer feedback surveys, and call center integration for seamless support operations.
Operations & Workflow
Streamline business operations with workflow automation, task management, approval systems, and document management configurable to your specific requirements.
HR & Internal Use
Comprehensive HR tools for employee performance tracking, team training and learning management, leave and attendance management, and internal communication.
AI-Powered Analytics
AI-powered business intelligence with real-time dashboards, sales and marketing reports, predictive analytics, and automated insights for data-driven decision making.
Security & Scalability
Built on trusted cloud infrastructure ensuring 99.9% uptime with enterprise-grade security protocols, fast performance, and seamless scalability that grows with your business needs.
Finance & Billing
Complete financial management solution with quotation preparation, invoice generation, payment tracking, automated reminders, and comprehensive billing reports.
Mobile Compatibility
Fully mobile-optimized for Android and iOS devices with secure login options including PIN, fingerprint, and face recognition for on-the-go access.
Leads Accessibility
Flexible lead transfer and assignment system with admin controls allowing seamless lead distribution between users, team leaders, and managers for optimal sales coverage.
After-Sales Support
Comprehensive post-purchase support including software testing, dedicated assistance, and rapid issue resolution with critical errors fixed within 4 hours.
Team Training
Complete team onboarding and training program delivered post-deployment with ongoing support and option to request additional features as your needs evolve.
PRICING
We believe that every business needs a perfect tool for their use and we only charge based on your selected options and configurations. No charges for extra options, so to know the exact pricing of our software you just need to CONTACT OUR TEAM.
Every plan includes secure cloud hosting on cloud functionality at no additional cost.
Customers Speak
With 1Channel, we've achieved 100% digitisation in sales team movement, order management, and inventory visibility, transforming the way we operate. The most beautiful thing about 1Channel is its ability to be completely customised to meet our organisation's unique requirements.
1Channel is one of the best CRM software for field teams. It helps us collect data from over 100 field salespeople across the Gulf region and send instant analytical reports. When we walk into the office in the morning, the automatic sales reports are already waiting in our mailbox.
Thanks to 1Channel SFA tool, we have managed to automate our manual sales process across Asia and Australia into a mobility-based solution, with details of every account over the cloud. Key account managers can see results, any time, across the region.
1Channel SFA tool has made a huge impact on our sales reports, making it easy to track number of customer visits with realistic numbers. The support has been excellent. I am glad to be working with the right partner who understands our requirements.
Before 1Channel CRM software, we evaluated many sales CRM apps and choose them over the others for the innumerable configuration options that meet our business requirements. It is now very easy for us to manage field sales operations in a simple click.
1Channel CRM Solution Tailored for your Industry
We provide solutions that are compatible with all industries. Our CRM is fully customizable and configurable to meet your specific business requirements.
Retail
Streamline customer data management, enhance personalised shopping experiences, and drive loyalty through targeted promotions and engagement.
Hospitality
Optimise guest interactions, improve service delivery, and boost guest satisfaction through personalised experiences and proactive communication.
Healthcare
Centralise patient information, streamline appointment scheduling, and enhance patient engagement for improved care coordination and outcomes.
Real Estate
Facilitate lead management, automate follow-up processes, and utilise insights into client preferences to drive property sales and client satisfaction.
Finance
Enable personalised financial advice, automate client communication, and streamline compliance processes for enhanced client relationships and retention.
Education
Streamline student enrollment, facilitate communication between educators and parents, and track student progress for personalised learning experiences.
Automotive
Manage customer inquiries, automate service reminders, and track vehicle purchase history to enhance customer satisfaction and loyalty in the automotive industry.
Technology
Centralise customer feedback, streamline product development processes, and facilitate upselling opportunities for technology companies seeking to innovate and grow.
Rewards and Recognition
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Celebrating Growth Milestones on Play Store, App Store, & G2
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4.7
4.9
Industry Updates & Blogs
To help you use CRM software efficiently, we are providing free access to our industry-focused content and updates.
More Software and Tools
If you find that our Customer Relationship Management software does not cover all your business concerns, then you may find other software or you can contact our support team for more configurations. Sales Force Automation Software (SFA) Loyalty Programme Platform or Software Retail Execution Software.
