1Channel CRM Software

Customer Relationship Management Software

Grow Sales, Convert Leads, & Maintain Customer Relationships

Grow your business like our 200,000+ users did with AI powered functionality and configurable UI. Configurable for all types of businesses.

100%cloud-based solution for

200,000+
End users
40+
Countries​
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Our Customers

We have 200,000+ current users of customer relationship management software from 40+ different countries.

Why Businesses Choose 1Channel CRM?

AI-Powered Automation – Automate sales, marketing & support with predictive insights.
Field-First Approach – Designed to empower on-ground sales teams with mobile-first access and real-time updates.
Fully Configurable – Tailor workflows, dashboards, and modules for your exact industry needs.
All-in-One CRM – Sales, marketing, billing, HR & support tools under one platform.
Proven Trust – 200,000+ users across 40+ countries
Seamless Integration – Works with Shopify, Wordpress, and other 2000+ third-party apps.
Flexible Pricing – Pay only for the modules you need.
100% Secure - The CRM tool is 100% secure for all data.

Features That Help to Grow Your Sales & Business

Here are some features of our CRM software that help you to get more leads and allow you to manage them efficiently.
Note: All features can be configured as per yourrequirement, for this you just need to contact us.
Contact US

Sales & Customer Management

In this feature, we offer multiple systems and tools that help you manage complete sales and leads. It includes a lead management system, opportunity/deal pipeline tool, account & contact management system, sales forecasting, quotation & proposal generator, and more.

Maintenance Programme

We offer a maintenance programme in the Customer Relationship Management software with advanced options like ticketing & approval mechanism, knowledge base/self-service portal, customer feedback & survey, call center/telephony integration tool, and so on.

Operations & Workflow

As we understand your concerns about the operations and workflow of your business, we integrate workflow automation tool, task & project management tool, approval management system, document management system, etc. We also provide services to configure these systems according to your business needs.

HR & Internal Use

One of the most important tasks to run a business is internal communication and team performance reports, so we integrate the most advanced systems that allow you to access the employee performance tracking system, team training & learning management tool, and leave and attendance management tools.

Analytics & Intelligence (AI Powered)

As analytics reflects your business growth directly on the screen, we upgraded it with the Integrated BI (Business Intelligence) Tool or AI automation. This will facilitate you to get more enhanced reports and analytical comparisons. You will get access to a business intelligence dashboard, sales & marketing reports generator, and predictive analytics/AI insights tool.

Unmatched Security, Speed, and Scalability

Built on cloud functionality, your CRM ensures 99.9% uptime, advanced security protocols, and seamless scalability as your business grows.

Finance & Billing

We understand your needs to manage your business finances and billings, so we provide you a complete solution for this too. You will access systems like quotation preparation, payment tracking, and reminder tools.

Mobile Compatibility (Android & Mac OS)

Our software is completely compatible with all mobile devices, including Android and Mac OS. To facilitate users, we have also integrated login options with PIN and fingerprint/face recognition.

Leads Accessibility

Leads can be transferred from one user to another user; it completely depends on the admin of the software. The admin can also authorize this feature for team leaders or managers.

After-Sales Services and Support

After-sales services include testing of the complete software with customers as per their availability. Our support system is top-rated, and all critical errors or issues will be resolved within 4 hours.

Team Training

After the completion of the software development, our team will provide complete training to your team with all possible support. Also, after development, you can ask our team to add more features you may want.

PRICING

We believe that every business needs a perfect tool for their use and we only charge based on your selected options and configurations. No charges for extra options, so to know the exact pricing of our software you just need to CONTACT OUR TEAM.
Every plan includes secure cloud hosting on cloud functionality at no additional cost.

Monthly

Contact for Configurable Options
Talk to an Expert

Customer Reviews

Our customers have a lot of words to say about us, let’s check out some of them.
Christian Gibbons
General Manager, Tad Network
1Channel is one of the best CRM software for field teams. It helps us collect data from over 100 field salespeople across the Gulf region and send instant analytical reports. When we walk into the office in the morning, the automatic sales reports are already waiting in our mailbox. This innovative CRM software has helped us win many clients and is a deal breaker.
Anita Hemrajani
Associate Director, Pernod Ricard Asia
Thanks to 1Channel SFA tool, we have managed to automate our manual sales process across Asia and Australia into a mobility-based solution, with details of every account over the cloud. Key account managers can see results, any time, across the region. This has helped us to improve our digital transformation and improve sales capabilities.
Mario Gibson Nadar
Manager – Training, Sugar Cosmetics
1Channel SFA tool has made a huge impact on our sales reports, making it easy to track number of customer visits with realistic numbers. The support has been excellent. I am glad to be working with the right partner who understands our requirements. We have never come across a situation when the 1Channel team has said no, or that it is not possible to any challenge we throw at them.
Umesh Nimbalkar
Retail Operations Manager, Parijat Industries
Before 1Channel CRM software, we evaluated many sales CRM apps and choose them over the others for the innumerable configuration options that meet our business requirements. It is now very easy for us to manage field sales operations in a simple click. We are delighted that we choose the right partner for our field sales CRM needs.

1Channel CRM Solution Tailored for your Industry​

Retail

Streamline customer data management, enhance personalised shopping experiences, and drive loyalty through targeted promotions and engagement.

Hospitality

Optimise guest interactions, improve service delivery, and boost guest satisfaction through personalised experiences and proactive communication.

Healthcare

Centralise patient information, streamline appointment scheduling, and enhance patient engagement for improved care coordination and outcomes.

Real Estate

Facilitate lead management, automate follow-up processes, and utilise insights into client preferences to drive property sales and client satisfaction.  

Finance

Enable personalised financial advice, automate client communication, and streamline compliance processes for enhanced client relationships and retention.

Education

Streamline student enrollment, facilitate communication between educators and parents, and track student progress for personalised learning experiences.  

Automotive

Manage customer inquiries, automate service reminders, and track vehicle purchase history to enhance customer satisfaction and loyalty in the automotive industry.

Technology

Centralise customer feedback, streamline product development processes, and facilitate upselling opportunities for technology companies seeking to innovate and grow.  

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

Celebrating Growth Milestones on Play Store, App Store, & G2

4.8
4.7
4.9

Industry Updates & Blogs

To help you use CRM software efficiently, we are providing free access to our industry-focused content and updates.

Client Case Study
Client Case Study
Read Blog
Read Blog

More Software and Tools

If you find that our Customer Relationship Management software does not cover all your business concerns, then you may find other software or you can contact our support team for more configurations. Sales Force Automation Software (SFA) Loyalty Programme Platform or Software Retail Execution Software.

Frequently Asked Questions

Que 1. What is a customer relationship management (CRM) platform?

Que 2. What are the benefits of using a CRM platform?

Que 3. How do I choose the right CRM platform for my business?

Que 4. Can I migrate to 1Channel CRM?

Que 5. How do I know which configuration is perfect for my business?

Que 6. Is 1Channel CRM suitable for all industries?

Que 7. Is there any FREE plan for 1Channel CRM?

Que 8. I am using Shopify, is this software able to integrate with it?

Que 9. If I face any critical issues with software after purchase, then how will 1Channel help me?

Que 10. Is the 1Channel CRM suitable for small businesses?

Que 11. Do I need to pay for features that are not useful for me?

Que 12. How secure is my data on 1Channel CRM?

Que 13. How long does it take to set up 1Channel CRM?

Que 14. What kind of support will I get after purchase?

Que 15. Will 1Channel CRM grow with my business?