Software for Cocoa, Crop Inputs and Animal Nutrition Across Ghana

One platform. SFA, DMS, loyalty, execution and the LMS share a single cloud database, so a farmer call, a dealer order, a wallet payout, a shelf photograph and a training pass all appear against the same records in one admin console.

Through their own mobile money account. The code under the scratch panel is matched against the issued-codes register and against duplicate and location rules on the server, and only then does the value move to the farmer's MTN MoMo, Telecel Cash or AT Money wallet. Nobody at the counter ever handles it.

Yes, on three separate lines: what left the depot, what the sub-distributor took in, and what the input dealer sold out. The gap between those lines is what identifies a dealer who is holding rather than selling, early enough to change the next allocation instead of explaining it later.

It plans against it. The main crop from around October and the light crop mid-year set one rhythm; rains-led top-dressing, the weed flush and dry-season vegetables set another, and northern routes are stocked before harmattan closes in. Replenishment rules run off those windows, not the accounting month.

Work carries on locally. Check-in captures GPS coordinates and a selfie that AI verifies, everything is written to the handset, and the queue uploads by itself once coverage returns. A skipped outlet or an invented visit is as obvious to the Sales Supervisor afterwards as a real one.

Branding material, shelf facings, availability and any short-dated lines, each supported by a photograph. Image recognition compares the picture against the campaign brief, and anything below standard reaches the supervisor's queue without the rep needing to raise it.

Each batch is tagged at goods receipt with its manufacture date, expiry date and lot reference. Picking always takes the earliest expiry first, near-expiry stock triggers a clearance prompt while it can still be sold, and returns pass through a credit-note approval before anything is written back to stock.

That is what launch gating is for. Every new SKU arrives with a module covering application rate, pre-harvest interval and safe handling, and the SKU stays locked inside the SFA app until the assessment is passed, so a wrong rate never reaches a farmer's field.

Brand teams work at range level: sell-out by SKU and region, scan volumes, dealer band movement and counter compliance. Regional managers work at people level: coverage, rep output and the live order pipeline. Anything outside either view can be typed as a question to 1Voice in plain English.

They do. FMCG, food and beverage, dairy, pharma, building materials, consumer durables, cosmetics, automotive spares and financial services all sit on the same cloud, and each module is configured to that sector's channel rather than rebuilt for it.