Pharma & Healthcare Field Sales Software for Ghana's Pharmacy and Chemical Shop Channel

Each pharmacy and chemical shop sits on a geo-tagged outlet master rather than a street address, since day-to-day navigation still runs on landmarks in many towns. Beat frequency follows outlet tier and past order value, and a rep's daily list resequences automatically around a cancelled or added stop.

The rep records batch number and expiry alongside the order line at the pharmacy or chemical shop counter, rather than reconstructing it afterwards from memory. Stock nearing expiry raises a flag before it reaches the shelf, and a manager can trace any batch back to the outlet and visit that placed it.

Where a brand also calls on hospitals or clinics, the same rep or a dedicated detailing role can open a product deck on the tablet, log the call outcome and record samples handed over. This sits alongside the pharmacy and chemical shop beat rather than replacing it, since most volume in this channel still clears through the counter.

The app checks the rep's GPS position against the outlet's saved coordinates at check-in, and a selfie match confirms who is standing at the counter. A supervisor sees the visit on a map rather than relying on a written report.

Sample handover, batch capture and outlet-level stock movement are logged with a timestamp, quantity and signature, producing an audit trail that supports what the Food and Drugs Authority expects under the Public Health Act, 2012 (Act 851). 1Channel does not claim FDA certification; it supports the record-keeping a regulated business already needs to hold.

Yes. A key account role can carry wholesale accounts concentrated around Accra's Okaishie 'Drug Lane' cluster, with their own order and credit terms, while retail reps run separate pharmacy and chemical shop beats, and both report into the same dashboard.

Yes, the app is offline-first. Coverage genuinely thins on routes into the Savannah, Upper East, Upper West and similar northern territory, so a rep there can still check in, capture an order and log batch and expiry with no signal. Everything syncs once a connection is available again.

Orders and collections post in GHS, whether settled through MTN MoMo or another mobile money wallet, bank transfer, or cash at the counter. Field expense claims route through a Sales Supervisor for approval, and payroll-ready exports cover Ghanaian public holidays.

1Voice answers plain-English questions such as which chemical shops have not been visited this fortnight or which batches are approaching expiry. The AI also sequences a rep's route to cut backtracking, and automated alerts flag missed visits or stock nearing expiry before it becomes a problem.

A rep logs batch, temperature reading and a cold-box check at the pharmacy or facility receiving a temperature-sensitive line. A broken cold-chain event raises a flag immediately rather than surfacing later as a discard, and stock movement between depot and outlet reconciles against the same batch record.