Retail & Modern Trade Sales Force Automation Cloud Software for Indonesian Business

It is one cloud app with role-based screens. Modern trade KAMs work a buyer calendar for Spar, Alfamart, Indomaret and Prince Indomaret: listing reviews, planogram sign-off and store audits. General trade reps run daily beats through open markets, warung and kiosks in Java, Sumatra, Kalimantan and Sulawesi with shelf checks and order capture. Same platform, different KPIs.

Yes. The app is offline-first. Inside a Spar branch, deep in Pasar Turi or on a provision-store beat in Sulawesi where the grid is down and network is patchy, reps still capture orders, shelf photos, GPS and timestamps on-device. Everything syncs to the cloud when the signal returns, and conflict handling stops duplicate or stale entries reaching the warehouse.

Yes. A van salesman working kiosks and kaki lima vendors in Sumatra can bill and settle on the spot with stock on the vehicle, while a pre-sales rep on a supermarket or wholesaler beat in Kalimantan books the order for next-day delivery from the distributor. Both use the same beat, outlet master and order screens, and settings decide which flow each route follows.

It mirrors the real chain: distributor to sub-distributor to wholesaler to open-market trader to retailer. Reps capture secondary orders at every tier and the order flows to the cloud DMS for allocation and dispatch. Primary and secondary sales stay visible in one view, so a brand can see stock moving from a Java distributor down to a warung shelf in Sulawesi.

Reps log cash, POS, bank transfer and fintech settlement through GoPay, OVO, DANA or Paystack against each invoice, along with any USSD confirmation reference. Outstanding balances and credit ageing sit on the rep's screen at the next visit, so a wholesaler who is over his limit is flagged before a new order is booked. Collection leakage drops when every rupiah is tied to an invoice.

Outlets are tagged by channel and format: hypermarket, supermarket, mini-mart, wholesaler, open-market stall, warung and kiosk. Templates assign cadence per format. A Spar or Indomaret branch gets a weekly KAM call, a busy wholesaler in Sumatra a fixed weekly slot, and dense kiosk clusters a daily van beat. Coverage reports flag any outlet missed against its plan.