1Channel platform background pattern

Why Choose Cloud AI Retail Execution in Malaysia?

End-to-end retail execution built for Malaysian brands that need campaign control, field proof, and audit accountability across every outlet and territory.
POSM Creation & Campaign Setup – Define POSM categories (banners, posters, tent cards, standees), link them to brands, set campaign duration, assign store lists, and attach reference images.
Mobile Campaign Activation – Field teams open the activation tab, select the assigned campaign, capture outlet photos, and submit proof directly from the app.
Multi-Level Audit Scoring – L1, L2, and L3 auditors review submitted proof, assign quality scores, and flag non-compliant executions before sign-off.
Bypass Workflows – Closed, renovated, or inaccessible stores are flagged with documented reasons so campaign targets remain accurate.
Planned & Ad Hoc Visits – Managers schedule merchandising routes while field teams can log unplanned visits for urgent checks or new store onboarding.
Brand Visibility Dashboards – Track campaign coverage, target vs achievement, outlet-level reports, and brand visibility scores from a single screen.
Photo Proof & Compliance – Every submission includes timestamped photos, GPS location, and campaign context for full audit trail.
Configurable Workflows – Campaigns, audit levels, POSM types, outlet structures, permissions, and reports adapt to each brand's operations.

1Channel Suite for Malaysia

Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business

How Our Software Works?

Admins define POSM categories and types, create campaigns with store lists and reference images, and assign them to field teams. Field users open the mobile app activation tab, visit outlets on planned or ad hoc routes, capture photo proof, and submit for review. Auditors complete L1/L2/L3 scoring while dashboards display campaign coverage, target vs achievement, and brand visibility in real time.

Field user campaign execution and image submission mobile app
Audit task completion and store visit tracking mobile app
Campaign management dashboard with POSM mapping and merchandising audit
Visibility analytics and campaign coverage performance dashboard

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

G2 High Performer 2025
G2 Best Support 2025
G2 Easiest to Use 2025
G2 Best ROI 2025

Comprehensive Features Overview

Who Uses Retail Execution Software in Malaysia?

From FMCG to electronics, telecom to retail, businesses across Malaysia use Retail Execution Software to manage field teams, improve in-store execution, and increase visibility.
💡 Fully Customizable: All workflows, modules, dashboards, and business rules can be tailored to your Malaysian business needs.
Get Started

FMCG & CPG Brands

Run merchandising campaigns across modern trade and general trade outlets with photo proof and audit scoring.

Consumer Electronics

Track demo zone setup, standee deployment, and promoter presence with multi-level audit reviews.

Telecom Operators

Monitor activation counters, retailer branding compliance, and campaign coverage across territories.

Beverage Companies

Ensure cooler placement, shelf visibility, and banner execution with GPS-tagged photo submissions.

Pharma & Healthcare

Track clinic and pharmacy POSM placement, promoter visits, and display compliance.

Retail Chains

Standardize campaign rollout, store audits, and brand visibility across all branches.

Merchandising Agencies

Deliver client campaigns with tracked field visits, execution proof, and audit-ready reports.

PRICING

We understand every business has different retail execution requirements. Pricing depends on user count, modules selected, customization scope, and deployment scale.
All plans include cloud hosting, mobile apps, onboarding support, and training.

Why Malaysia Businesses Choose 1Channel

Companies expanding across Malaysia need stronger execution control across multiple teams and locations. Our platform helps unify retail operations into one system.

Benefits:

Monthly Plan

Flexible monthly billing
Talk to an Expert

Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

4.8 star rating
4.8
4.7 star rating
4.7
4.9 star rating
4.9

Frequently Asked Questions

How are POSM categories and types set up?

How do managers create merchandising campaigns?

How do field teams execute campaigns on mobile?

What are L1, L2, and L3 audits?

What dashboards are available for tracking?

How are closed or renovating stores handled?

Does the platform support ad hoc visits?

Free Demo
Book Free Demo Chat Expert