Consumer Durables & Electronics Loyalty Program Cloud Software for Nigerian Business

Yes. Each audience runs as its own programme with separate BVN or ID onboarding, earning rules, validation logic, and payout rail. Dealer sell-through rebates for Alaba and Onitsha counters, promoter carton-scan incentives, technician completion bonuses, and shopper warranty registration all sit side by side on one cloud backend.

Sub-distributor and wholesaler secondary sales sync from the DMS. The engine applies slab-based rebate rules per brand and SKU, so a dealer in Alaba, Computer Village, or Onitsha Main Market is scored on real off-take. Tier upgrades to Silver, Gold, or Platinum trigger on volume, and rebates settle by bank transfer to the registered account in Naira.

Promoters scan the QR on a TV, fridge, or phone carton at the retailer counter after sale. The platform checks scan uniqueness, shift check-in, and outlet location, then pushes a verified payout straight to the promoter's bank account or fintech wallet such as Opay, Moniepoint, or PalmPay within seconds. Duplicate or out-of-shift scans route to supervisor review.

Technicians close installation and repair jobs in the CRM app. Closure time, customer sign-off, and parts used are captured per ticket. A verified close triggers a bonus to the technician's bank account or wallet. Tier benefits unlock for technicians clearing high monthly job counts across Lagos, Abuja, and Port Harcourt with low reopen rates.

Shoppers register the serial number by QR scan at the retailer or through the shopper app, over USSD or a light data screen if the network is weak. Registration activates the warranty against the purchase date and adds the buyer to the brand's registered base, from which trade-in eligibility, upgrade offers, and after-sales routing all flow.

Every carton QR is unique and one-time. Location-bound validation ties the scan to the registered retailer counter, so an imported grey-market unit sold outside the authorised network is caught. Shift check-in locks the eligible window, and duplicate, photocopied, or out-of-area scans drop into a review queue with a full audit trail before any Naira moves.

Yes. AC, inverter, and solar installers, plus electricians and satellite artisans, register with ID, link to authorised dealers, and earn per verified install logged in the app. Bonuses settle by bank transfer. Tier benefits include priority project leads, certification badges, and access to product training modules delivered in English, Hausa, Yoruba, Igbo, or Pidgin.

Yes. Dealer rebate payouts run by direct bank transfer in Naira, while promoters and technicians can take a wallet payout via Opay, Moniepoint, or PalmPay. Monthly batch or on-demand release is configurable, transaction logging aligns with CBN expectations, and reconciliation reports auto-generate per dealer with the rebate breakdown and payment reference.

Brand teams see active dealer counts by state, tier distribution, promoter scan velocity, technician job throughput, and warranty registration rate across Lagos, Kano, Onitsha, and Aba. Finance sees payout liability in Naira, bank-transfer and wallet settlement logs, batch status, and the redemption-to-issued ratio, with the 1Voice assistant answering plain-language questions on top.

Yes. Promoter, dealer, and technician apps run on basic Android handsets and queue offline the moment signal or grid power drops, then upload once both return. Light, low-data screens keep counters in busy markets moving, and the interface speaks English, Hausa, Yoruba, Igbo, and Pidgin for a multilingual field force.

Yes. Promoter, dealer, technician, and shopper apps publish under your brand on Google Play and the Apple App Store with your logo, splash, and palette. The cloud backend stays shared. Separate apps per audience are supported when a distinct experience is required for dealers versus in-store promoters.