Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your distribution network
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, beat plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and Naira payouts
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Managers configure audit parameters, outlet norms, and scoring rules in the admin portal — including per-SKU checks and NAFDAC registration fields where they matter. The system then auto-assigns L1 audits to field auditors who visit kiosks, provision stores, chemists and open-market stalls, capture geotagged photo proof, and submit results offline if there is no network. L2 auditors receive random re-check assignments to confirm L1 accuracy. When L1 and L2 disagree, an L3 supervisor audit is triggered for resolution. Quality scores are calculated automatically, and dashboards track audit counts, average times, and SLA completion across Lagos, Kano, Onitsha, Aba, Ibadan, Port Harcourt and beyond.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
First-level field audits that check each outlet against agreed norms — built to work offline in busy markets.
FEATURES:
WHY IT MATTERS:
Sets a consistent baseline for compliance across thousands of scattered kiosks and provision stores with no formal addresses.
Second-level audits that randomly re-check L1 results to validate accuracy and catch padded visits.
RE-CHECK FEATURES:
WHY IT MATTERS:
Catches inflated or "phantom" L1 audits in a cash, low-trust environment before bad data reaches management.
Supervisor-level resolution for mismatches between L1 and L2 audit results.
SUPERVISOR FEATURES:
WHY IT MATTERS:
Gives a fair, evidence-based resolution when the initial audit and the re-check disagree.
System assigns audits to available auditors by region without manual search or phone calls.
ASSIGNMENT FEATURES:
WHY IT MATTERS:
Removes manual allocation and balances workload evenly across teams in the North, South-West and South-East.
Automated scoring based on compliance versus norms with pass/fail outcomes.
SCORING FEATURES:
WHY IT MATTERS:
Turns subjective audit notes into one objective, measurable quality score per outlet.
Track individual auditor metrics including audit count, speed, and target achievement.
PERFORMANCE METRICS:
WHY IT MATTERS:
Spots top performers and the auditors who need more coaching — crucial for high-turnover field roles.
Monitor audit progress across L1, L2, and L3 levels with SLA tracking by region.
DASHBOARD FEATURES:
WHY IT MATTERS:
Gives supervisors full control of the audit pipeline and early warning on SLA risks before they pile up.
Brands expanding from Lagos into Kano, Onitsha, Aba and Port Harcourt need tighter execution control across many teams, distributors and regions. Our platform pulls scattered audit activity into one offline-first system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.