Retail & Modern Trade Distributor Management Cloud Software for Saudi Arabia

Yes. Modern-trade chains and hypermarkets order on listings, promotional grids, and credit terms, while baqala and traditional trade run through sub-distributors and wholesalers supplying independent grocers and mini-markets across the Kingdom's cities. One platform prices, dispatches, and settles both channels on the same stock pool without letting modern-trade promotions leak into baqala pricing.

Every case keeps its tier history. Primary movement from the distributor to the sub-distributor and secondary movement from the wholesaler down to baqala, mini-markets, and modern-trade branches report on separate ledgers. Each tier holds its own SAR price list, credit window, and scheme, so channel-loading in a Riyadh or Jeddah territory shows up early instead of only at month-end.

Yes. The app is offline-first, so a rep can take orders, check stock, and log payments on a long route between cities or deep inside a dense retail district with no signal. Data queues on the device and syncs the moment a connection returns, so no dispatch or collection is lost to a weak stretch of coverage or a long desert highway.

Cash, mada card receipts, STC Pay wallet payments, SADAD structured bill payments, and direct bank transfers are captured against the invoice at the point of collection. Each receipt auto-knocks off open invoices on the retailer or wholesaler ledger in SAR, and unmatched entries route to finance for review, so remittance is reconciled against dispatch daily rather than at month-end.

Credit limit and ageing thresholds sit on each retailer, wholesaler, and modern-trade account. Every order checks both before release. A breach holds the order and routes it to credit control. Baqala operators on short cash cycles and modern-trade chains on longer terms are both supported, and collections through mada, STC Pay, or bank transfer auto-clear against the ledger.

Saudi Arabia's retail field force is largely expatriate and works across Arabic and English day to day. The app and rep prompts can be set per user so an agent covering a Riyadh territory and one covering a Jeddah or Dammam route each work in the language they are comfortable with, which shortens onboarding for newly recruited sub-distributor reps.

Outlets are mapped by GPS pin, so beats can be built by cluster and corridor across sprawling cities and the long distances between them, rather than by street address alone. The app confirms a rep is physically at the outlet before a visit, order, or merchandising check counts, which matters when a route spans baqala, mini-market, and modern-trade stops across a single territory.

Schemes sit on top of the base SAR price as slab or free-goods offers with defined date windows, including short, sharp promotional windows around Ramadan and Hajj-Umrah demand. Modern-trade promotions are ring-fenced to those accounts so they never leak into wholesale or baqala pricing. Eligibility is checked at the point of order and scheme ROI updates live against the month-to-date target.

Yes. Food, beverage, and personal-care lines carry batch and expiry from the point of GRN, aligned to SFDA/RSD and GS1 batch, expiry, and serial-number standards. FEFO dispatch pushes the nearest-expiry lot out first and near-expiry alerts fire ahead of write-off, so distributors can move or discount stock. Lot-level search supports traceability and recall across the retail network.

Yes. REST APIs link to SAP, Oracle, Microsoft Dynamics, Sage, Tally, and locally built distributor ERPs. Orders, invoices, GRN, returns, batches, and mada, STC Pay, or SADAD receipts move both ways, and ZATCA/Fatoora-compliant SAR invoicing remains intact. SFTP feeds handle bulk master uploads and ledger reconciliation between systems.

Standard onboarding takes a few business days. The team captures the outlet universe, tier price lists, credit terms, modern-trade listings, beat routes, and return rules in the admin portal. Non-standard chain EDI formats or a bespoke ERP add a short integration sprint before go-live.