One SaaS stack for sales, loyalty, retail execution, CRM and training across a channel that runs from national chains to township trade
QR loyalty system with invoice validation, fraud prevention, and automated tier incentives
Enterprise loyalty platform with points, rewards, wallets, and automated incentives
Bank transfer, gift vouchers, physical rewards, instant payouts, and order tracking
Reward retailers for sales performance with tiers, slabs, and quarterly incentives
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Admins define influencer types, enrolment forms, KYC rules and point logic. Trade hands sign themselves up in the app, or a distributor or cash-and-carry wholesaler nominates them. Their invoice submissions carry product detail and a tagged retailer, then move through multi-level approval. Points credit against purchase volume, and every member follows the lot — and requests a rand payout — from an offline-first mobile dashboard.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Onboarding routes that match how this trade actually recruits.
FEATURES:
WHY IT MATTERS:
Builds the network quickly in markets where street addressing is inconsistent.
ID and banking details verified at the point of enrolment.
FEATURES:
WHY IT MATTERS:
Only verified trade hands get paid out in rand, and personal data is handled in line with POPIA.
Points move only against a verified purchase submission.
FEATURES:
WHY IT MATTERS:
Anchors every reward to a real invoice, which squeezes out counterfeit and grey-market claims.
The retailer and the sales team both clear a claim before it credits.
FEATURES:
WHY IT MATTERS:
Stops padded and phantom claims in a largely cash-settled trade — without holding up the genuine ones.
Distributors and independent wholesalers recruit on your behalf.
FEATURES:
WHY IT MATTERS:
South African trade runs on relationships — a nomination from a known wholesaler carries weight a cold sign-up never will.
Live visibility, even on an entry-level Android handset.
FEATURES:
WHY IT MATTERS:
Members answer their own questions, which cuts call volume and keeps them engaged between visits.
Targeted reach on the channels this trade already has open.
FEATURES:
WHY IT MATTERS:
WhatsApp is where South African retailers and trade hands already talk — reach them there, not in an inbox.
Aim schemes by province, trade or segment.
FEATURES:
WHY IT MATTERS:
A scheme cut for Gauteng or KwaZulu-Natal lands far harder than one generic national push.
Point logic that flexes as rand price lists move.
FEATURES:
WHY IT MATTERS:
Reward rules update the moment a new rand price list reaches the field.
Read programme performance at every level of the channel.
POPULAR REPORTS:
WHY IT MATTERS:
Clean numbers show where reward budget is genuinely pulling demand, and where it is not.
Brands scaling across South Africa's township trade need firmer ties with the trade hands and independent wholesalers who actually move product, loyalty performance they can measure, and a reward operation that runs offline and settles in rand. Our platform brings all of it into one intelligent system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.