SaaS modules for retail execution, field sales, loyalty, CRM and training, running on one distribution backbone
Shelf audits, campaign work and outlet calls across supermarkets, minimarts, provision shops, kiosks and market stalls
Posters, coolers, racks and shelf strips followed from despatch to placement, with photographs and a condition on each
Set a campaign up, name its outlets and POSM, run it to a deadline, and score coverage region by region
Placement records, geo-stamped photographs, side-by-side reference comparison, and exceptions when an item cannot go up
Multi-level L1, L2 and L3 audits, quality scores, and dashboards that assemble themselves
Outlet classification, visit norms, and geo-tagged outlet masters that hold up where navigation is landmark-led
Mobile attendance, beat plans, van sales rounds and outlet calls, reported while the day is still running
Points and GHS payouts for retailers, wholesalers and key distributors, settled to mobile money or a bank account
Retailer and distributor relationships, leads and follow-ups, with field data handled in line with the Data Protection Act, 2012
Short mobile lessons for a field force working in English on paper and in Twi, Ga, Ewe or Dagbani in the van
The beat opens on the phone with the day's outlets already in visit order. Inside a supermarket the merchandiser shoots the bay, scores facings against the planogram, and enters the shelf price in GHS. At a kiosk the same visit runs shorter: is the pack there, can the brand be seen from the road. POSM gets photographed and scored for condition, the visit queues where the network is thin, and the supervisor reads it, photos included, the moment it uploads.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
One capture flow for a supermarket bay and for the front of a kiosk on the same route.
PHOTO FEATURES:
WHY IT MATTERS:
The merchandiser learns one routine, and a mixed beat of modern and traditional trade stops needing two.
Score against the planogram where a brand has one, and on availability and visibility where it does not.
SCORING FEATURES:
WHY IT MATTERS:
Modern trade gets the discipline it expects, and the kiosk tier is measured on what actually matters there.
Record where each branding item went up and what state it is in today.
POSM FEATURES:
WHY IT MATTERS:
Sun, rain and a harmattan northern route wear branding out quickly, so last month's placement is not this month's proof.
Write down what the outlet is really charging, call by call.
PRICING FEATURES:
WHY IT MATTERS:
Pricing drift stays invisible from head office until somebody standing at the shelf writes the number down.
Work the planned route, and log the outlet nobody sent you to.
VISIT FEATURES:
WHY IT MATTERS:
People here navigate by landmark rather than by street address, so a geo-tagged outlet master is what makes tomorrow's beat repeatable.
Rural cocoa routes and northern beats lose signal, and the call carries on regardless.
CONNECTIVITY FEATURES:
WHY IT MATTERS:
Coverage is solid across the southern belt and genuinely thin in Savannah, Upper East and Upper West, so the app assumes the network will drop.
Sales Supervisors and Area Sales Managers read finished visits instead of chasing them.
REVIEW FEATURES:
WHY IT MATTERS:
An Area Sales Manager covering Ashanti and Bono sees the day's work without spending the day on the telephone.
Shelf work is only worth what it can be shown to have done. Photographs, scores, prices and exceptions from every call land in one place, so the national picture is assembled out of the outlets themselves rather than out of what got remembered by Friday.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.