Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your distribution network
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, beat plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and GHS payouts
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Administrators define the outlet channels, build a question set for each, and decide which answers need a photo. Auditors then pick up their assigned visits: modern trade walks through planogram and share of shelf, traditional trade walks through the must-stock list, frontage and the price marked in GHS. Photos carry position and timestamp, and the visit submits even with no signal. Scoring runs the moment it lands, a sample is reassigned for a blind recheck, and any failure becomes a corrective task with an owner and due date.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
The visit itself: a channel-specific form the auditor works through inside the outlet, with the evidence attached as it is captured.
FEATURES:
WHY IT MATTERS:
A verbal summary and a handful of loose photos become one structured record that anyone can reopen six months later.
A share of completed visits is quietly reassigned to a second auditor, who scores the outlet without seeing what the first one recorded.
RE-CHECK FEATURES:
WHY IT MATTERS:
Scores stop being self-reported, which matters most in exactly the outlets a supervisor is least likely to reach.
Where the first visit and the re-check disagree, a supervisor settles it on the evidence rather than on seniority.
SUPERVISOR FEATURES:
WHY IT MATTERS:
Disagreements close with a reason attached, so auditors learn where the standard actually sits instead of arguing about it.
Visits are distributed by region, workload and availability instead of by whoever the coordinator manages to reach that morning.
ASSIGNMENT FEATURES:
WHY IT MATTERS:
Coverage across 16 regions stops depending on one coordinator's phone list and memory.
Answers resolve to pass or fail, weightings decide what each one is worth, and the outlet ends with a single defensible percentage.
SCORING FEATURES:
WHY IT MATTERS:
A missing planogram block should not cost a table-top seller what it costs a supermarket, and weighting is how that stays honest.
What each auditor actually delivered: how many outlets, how long inside each one, and how well their results held up under re-check.
PERFORMANCE METRICS:
WHY IT MATTERS:
Field turnover is high, so noticing who needs coaching in week two is worth far more than a quarterly review.
The pipeline view: what is finished, what is running late, and what has sat unresolved long enough to matter.
DASHBOARD FEATURES:
WHY IT MATTERS:
Closing the loop is the part that slips, so the tasks a failed audit created are tracked as hard as the audits themselves.
Modern trade in Ghana is small but reshaping quickly, while traditional trade still moves most of the volume through provision shops, kiosks, container shops and market stalls. Holding one audit standard across both, from the dense Greater Accra and Ashanti belt out to the thinly covered northern regions, is the problem most teams are actually trying to solve.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.