Pharma & Healthcare Sales Force Automation Cloud Software for Nigerian Business

Every doctor is tagged to a hospital, clinic or consulting room in Lagos, Ibadan, Abuja, Kano, Port Harcourt or Onitsha with specialty and an A/B/C importance class. Call frequency runs weekly for A, fortnightly for B, monthly for C. Brand priority drives the daily plan and any missed call auto-reschedules on the next cycle.

Each hospital and clinic carries geo-coordinates, mapped by landmark since many streets are unnamed. The app checks the MR against the geo-fence at check-in and selfie AI matches the rep to the registered record, so proxy visits get blocked. KAMs covering LUTH, UCH Ibadan, UNTH Enugu or National Hospital Abuja log inside the hospital perimeter.

The MR opens the latest brand deck on the tablet, pushed through the cloud rather than shared on WhatsApp. Slide-by-slide engagement is logged even offline: lingered slides, skipped slides. Everything syncs when signal returns. Brand managers see panel engagement and iterate decks based on how doctors in each state actually respond.

The MR logs SKU, quantity, batch, expiry, doctor and a digital signature at the call. Sample stock reconciles against depot allocation, near-expiry and unaccounted samples flag automatically. The audit trail pulls by MR, doctor or batch, so a NAFDAC or PCN query or an internal review is answered from data, not from a paper register.

DCR fields fill in on the mobile app during the call: prescription pattern, doctor objections, samples handed over and the next-call commitment. Submission gates the close-out for the day. There is no retyping from memory in traffic on the way home from Ikeja or Wuse.

Yes. MRs run doctor calls in consulting rooms and hospitals. KAMs cover teaching hospitals and pharmacy chains. Retail reps run pharmacy and PPMV beats and cover wholesale drug markets like Idumota in Lagos, Head Bridge in Onitsha and Ariaria in Aba with OTC shelf checks and stock-on-shelf snapshots. Every role logs role-specific data on one cloud backend.

1Voice answers natural-language questions like top doctors by call frequency or MRs who missed A-class calls this week, in English. AI sequences call routing within a dense city like Lagos or Kano to cut time lost in traffic. Selfie AI blocks proxy attendance, and automated alerts flag missed calls, sample expiry and low adherence.

MRs claim against call days in Naira with receipts attached, including fuel and inter-state travel that fluctuate with pump prices. Approval routes through ASM, RSM and finance. Payouts settle by bank transfer or fintech wallets like Opay, Moniepoint and PalmPay. Leave management covers Nigerian public holidays with payroll-ready exports.

Reps handling vaccines, insulin and other cold-chain lines log batch, temperature reading and a cold-box check at each pharmacy or facility. The platform flags broken cold-chain events, which matter given frequent grid blackouts and reliance on generators. Stock movement between depots and outlets reconciles against NAFDAC-aligned handling records.

Yes. The app is offline-first. Inside hospital wards, basement pharmacies or up-country towns with weak signal and during grid blackouts, the MR still marks attendance, runs e-detailing, captures the DCR, logs samples and submits expenses. Data, photos, signatures and GPS sync automatically once the network returns, so nothing is lost.