Pharma & Healthcare Training & Learning Management Cloud System for Nigerian Business

Each new brand loads a launch module: NAFDAC registration status, indications, dosage, contra-indications, and pricing in Naira across the distributor to sub-distributor to wholesaler chain. The MR clears a certification quiz before the brand unlocks in the SFA app. Fail it, and the e-detail deck stays locked. Brand managers read certification readiness from Lagos to Kano before the launch date rather than after.

NAFDAC promotional-material rules, PCN premises and dispensing standards, sample handling, and doctor-engagement documentation each sit as a separate module. Annual or biennial cycles auto-assign refreshers before expiry. The audit trail shows who is current and what is due, per MR or per regulatory area, ready for internal sign-off or an inspection.

The MR records a detailing pitch on the mobile app. The trainer scores clinical accuracy, objection handling, and conversation flow, and can review a pitch delivered in English, Hausa, Yoruba, Igbo, or Pidgin to match the doctor and territory. Weak scores auto-assign refreshers. Strong pitches are saved as exemplars for new joiners in Onitsha, Aba, or Port Harcourt.

Therapy tracks bundle brand modules by area. The MR profile carries the assigned track, so a cardio MR sees only cardio briefs and an anti-infectives rep sees only that panel. Reps covering the Idumota and Onitsha drug markets get OTC and chronic-therapy tracks. New launches auto-route to the correct track based on therapy classification.

Yes, all four modes sit on one platform. Classroom cycle briefings run at the Lagos or Abuja office with selfie attendance. Virtual sessions keep participation logs for spread-out teams. In-clinic shadow-detail coaching is captured on doctor visits. Self-paced e-learning runs on any phone. Teams blend the modes by audience without juggling separate tools.

Trainee, MR, and Senior MR or KAM tiers open only once completion and pass-rate thresholds are met. Moving up unlocks heavier material: complex molecules, key-account detailing, and hospital-tender modules. The SFA matches each certified tier to the brands and channels a rep is cleared to handle, so an under-trained officer stays out of a critical NPI launch.

Every completion stamps timestamp, score, certificate ID, and module version. The MR record carries brand certification, regulatory status, and roleplay history. Renewal alerts keep it current. The trail stays retrievable for internal sign-off, a NAFDAC or PCN query, and new-joiner onboarding, so nothing depends on scattered WhatsApp briefings or paper files.

Records flow from the LMS into the SFA as they update. The moment an MR tries to detail, book an order, or log a sample drop on a brand, the app checks their status. A missing or expired certificate blocks the step and points the rep back to the module. No pharmacy, PPMV, or hospital ends up with dosage advice from an uncertified rep.

Yes. The app is built mobile-first for weak-signal areas and frequent grid blackouts. Reps download modules over Wi-Fi at the Kano or Aba branch, then keep watching videos, reading reprints, and taking quizzes while moving between hospitals, pharmacies, and PPMV clusters. Completion logs, quiz responses, and roleplay videos sync on their own once the network returns.

Brand managers see certification readiness by territory and NPI launch status. L&D sees completion rates, drop-off points, and trainer performance. Compliance sees NAFDAC and PCN completion, the renewal pipeline, and the audit trail. Region splits flag where pass rates lag across Lagos, the South-East, and the North, and the 1Voice AI assistant answers plain-language questions without a custom report.